Windows Update cannot currently check for updates because the service is not running

Anonymous
2012-10-01T00:49:18+00:00

Hello,

i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"

i have ran the microsoft fix it for windows updates but it doesnt work.

i have enable the Bits services and windows update services with delayed start. and still get the same error.

also windows defender does not work and it wont start the service.

i have done a full factory restore back to HP defaults and still have this issue. i am connected to the internet also :)

thanks in advance

Windows for home | Other | Windows update

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Anonymous
2012-10-01T00:55:17+00:00

Try:

Click Start

Type: cmd

Right click on cmd in start menu and select 'Run as Administrator'

Type: net stop wuauserv

Hit Enter

Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

Hit Enter

Type: net start wuauserv

Hit Enter

Type: exit

Hit Enter

Attempt to download updates

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Anonymous
2012-10-01T01:09:40+00:00

There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.

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Anonymous
2012-12-27T03:32:57+00:00

I had the same issue and this fixed it:

Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose

Run as Administrator. Type (or Copy and Paste) the following commands,

pressing Enter after each one:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wups.dll

regsvr32 wups2.dll

regsvr32 wuwebv.dll

regsvr32 wucltux.dll

Close Command Prompt, and try Windows Update again.

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Anonymous
2012-10-01T02:01:10+00:00

There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.

thanks, i went to HP's website and downloaded the intel RST driver and rebooted and fixed it.

have a great day

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Anonymous
2014-08-19T20:24:40+00:00

For me, stopping and restarting the service and renaming the folder didn't help.  BUT, installing a new Intel RST driver did the trick AND even allowed me to install Win7 SP1.

Thanks.

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  1. Anonymous
    2014-11-10T16:47:15+00:00

    I would suggest you to manually reset the Windows Updates Components and check the issue status.

    a) Click Start, click All Programs, and then click Accessories. Right-click Command prompt, and then click Run as administrator.

    b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    e) Type Exit in the Command Prompt to close it.

    Now you may try running the Windows Updates and check if the above steps resolve the issue.

    For further reference, you can refer to the link:

    How do I reset Windows Update components?

    http://support.microsoft.com/kb/971058/en-us

    Troubleshoot problems with installing updates

    http://windows.microsoft.com/en-us/windows-8/troubleshoot-problems-installing-updates

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