Windows Update cannot currently check for updates because the service is not running

Anonymous
2012-10-01T00:49:18+00:00

Hello,

i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"

i have ran the microsoft fix it for windows updates but it doesnt work.

i have enable the Bits services and windows update services with delayed start. and still get the same error.

also windows defender does not work and it wont start the service.

i have done a full factory restore back to HP defaults and still have this issue. i am connected to the internet also :)

thanks in advance

Windows for home | Other | Windows update

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Anonymous
2012-10-01T00:55:17+00:00

Try:

Click Start

Type: cmd

Right click on cmd in start menu and select 'Run as Administrator'

Type: net stop wuauserv

Hit Enter

Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

Hit Enter

Type: net start wuauserv

Hit Enter

Type: exit

Hit Enter

Attempt to download updates

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Anonymous
2012-10-01T01:09:40+00:00

There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.

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Anonymous
2012-12-27T03:32:57+00:00

I had the same issue and this fixed it:

Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose

Run as Administrator. Type (or Copy and Paste) the following commands,

pressing Enter after each one:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wups.dll

regsvr32 wups2.dll

regsvr32 wuwebv.dll

regsvr32 wucltux.dll

Close Command Prompt, and try Windows Update again.

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Anonymous
2012-10-01T02:01:10+00:00

There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.

thanks, i went to HP's website and downloaded the intel RST driver and rebooted and fixed it.

have a great day

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Anonymous
2014-08-19T20:24:40+00:00

For me, stopping and restarting the service and renaming the folder didn't help.  BUT, installing a new Intel RST driver did the trick AND even allowed me to install Win7 SP1.

Thanks.

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  1. Anonymous
    2014-07-13T15:59:19+00:00

    I had the same problem with Windows Update and Microsoft Security Essentials (update files would not install), the cause undoubtedly being one program from the latest series up updates for my motherboard (this was not a problem for the files on my motherboard's DVD).  I found a solution on the Web, buried somewhere in these forums:

    For Windows 7:

    1.  Go to the 'Start' menu and type 'services.msc', then run the program.

    2.  Look for 'WindowsUpdate' in services.msc, right-click and choose 'Stop'.

    3.  Go to C:\Windows\SoftwareDistribution and delete everything in that folder.

    [Not part of the procedure, but I chose to restart the machine at this point.]

    4.  Go back to services.msc, find 'WindowsUpdate', right-click and choose 'Start'.

    If you have MSE installed and you experienced trouble, you might do well to remove it and reinstall a fresh copy, before reactivating the Web to download updates.

    I am facing same problem with Windows Update.

    When I followed steps given here, I found that there is no "WindowsUpdate" in services.msc.

    What shall I do? How can I get "WindowsUpdate" in services.msc.

    Actually Windows Update was not working for long time now and I used to get same as title of the thread but today I have come to know that there is no "WindowsUpdate" in services.msc.

    Can anybody help?

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