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Hello,
i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you computer"
i have ran the microsoft fix it for windows updates but it doesnt work.
i have enable the Bits services and windows update services with delayed start. and still get the same error.
also windows defender does not work and it wont start the service.
i have done a full factory restore back to HP defaults and still have this issue. i am connected to the internet also :)
thanks in advance
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Try:
Click Start
Type: cmd
Right click on cmd in start menu and select 'Run as Administrator'
Type: net stop wuauserv
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
Hit Enter
Type: net start wuauserv
Hit Enter
Type: exit
Hit Enter
Attempt to download updates
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.
I had the same issue and this fixed it:
Right-click Command Prompt (in Start Menu\Programs\Accessories) and choose
Run as Administrator. Type (or Copy and Paste) the following commands,
pressing Enter after each one:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuwebv.dll
regsvr32 wucltux.dll
Close Command Prompt, and try Windows Update again.
There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.
thanks, i went to HP's website and downloaded the intel RST driver and rebooted and fixed it.
have a great day
For me, stopping and restarting the service and renaming the folder didn't help. BUT, installing a new Intel RST driver did the trick AND even allowed me to install Win7 SP1.
Thanks.
Hi Sheldon and others offering this advice, I have tried this, but this does not solve the problem as mentioned in a previous reply.
The problem is that the Cunard server or their IT agent has blocked the windows update page on their system, thus preventing windows users travelling on Queen Mary 2 (some 57days) from updating MS security definitions on their computers.
McAfee updates and internet banking works fine.
Their own computers in their email bureau confirm the MS update page is blocked (they use Google Chrome).
Cunard is owned by Carnival Lines, who are obviously are anti Microsoft.
My communication with the ships IT folk has been futile.
How can this problem be solved.
D.O.
