Activation Error - 0x80070426

Anonymous
2012-09-21T02:27:20+00:00

I have been using my Dell studio xps laptop with Windows Vista 64 bit sp1 for 3 years but now am getting message that windows is not activated. when trying to activate getting error code 0x80070426 - 'service not started'. Have tried going to slui.exe 4 but brings back the same error screen. I have gone to Services to restart 'software licensing' but get error message 0xc004d10a. Tried changing product key to one at the backside of computer which is different from the one in computer properties which is OEM activated copy- No luck same error 0x8007040426. Other information - windows installer is on manual. changed to automatic - still same. Help!!

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Anonymous
2012-09-22T17:27:41+00:00

PLEASE only do what is requested - otherwise we have no idea what's actually happening!

You didn't run the command set in an Elevated Command Prompt window - but an ordinary User window - this means that I cannot read what's necessary.

Please repeat the exercise, following my instructions!

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Anonymous
2012-09-21T16:21:07+00:00

Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

Have you been using any form of Registry Cleaner??

First check that the Service is set to start Automatically –

Click on Start,

in the Search box, type

SERVICES.MSC

and hit the Enter key.

Accept the UAC prompt, then look in the listing for the Software Licensing Service –right-click on it and select Properties.

Make sure that it’s set to Automatic, and click Apply

Once that’s properly set, Start the service –how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

net start slsvc

sc qc slsvc

sc queryex slsvc

sc qprivs slsvc

sc qsidtype slsvc

sc sdshow slsvc

Here are some instructions to make life easier :)

  1. To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
  2. To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
  3. To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

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  1. Anonymous
    2012-09-24T01:56:49+00:00

    Hi Noel,

    Thanks again.

    I have followed your advice and run the commands recommended by you as administrator. Following is the result -

    Microsoft Windows [Version 6.0.6002]

    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start slsvc

    The Software Licensing service is starting.

    The Software Licensing service was started successfully.

    C:\Windows\system32>

    C:\Windows\system32>sc qc slsvc

    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            START_TYPE         : 2   AUTO_START

            ERROR_CONTROL      : 1   NORMAL

            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe

            LOAD_ORDER_GROUP   : ProfSvc_Group

            TAG                : 0

            DISPLAY_NAME       : Software Licensing

            DEPENDENCIES       : RpcSs

            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Windows\system32>

    C:\Windows\system32>sc queryex slsvc

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            STATE              : 4  RUNNING

                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

            WIN32_EXIT_CODE    : 0  (0x0)

            SERVICE_EXIT_CODE  : 0  (0x0)

            CHECKPOINT         : 0x0

            WAIT_HINT          : 0x0

            PID                : 252

            FLAGS              :

    C:\Windows\system32>

    C:\Windows\system32>sc qprivs slsvc

    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc

            PRIVILEGES       : SeAuditPrivilege

                             : SeChangeNotifyPrivilege

                             : SeCreateGlobalPrivilege

                             : SeImpersonatePrivilege

    C:\Windows\system32>

    C:\Windows\system32>sc qsidtype slsvc

    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc

    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Windows\system32>

    C:\Windows\system32>sc sdshow slsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR

    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Windows\system32>

    C:\Windows\system32>

    It seemed to have done the trick as I do not see the Windows activation message in the properties of 'My computer'

    Please let me know if I should try to update windows now.

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  2. Anonymous
    2012-09-23T17:29:43+00:00

    You did NOT run those commands as an Administrator - they were run as an ordinary user.

    Please also UNMARK as Answer all responses so far - they are self-evidently  not the Answer to your problem.

    You have to RIGHT_CLICK in the shortcut and select Run as Administrator - as it says in my instructions.

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  3. Anonymous
    2012-09-23T16:44:30+00:00

    Hi Noel,

    I had done exactly as per your advise. I opened the command prompt window in accessories. I right clicked on the command prompt but I did not get an option to 'Run as Administrator'. I also right clicked the back / white icon, the body of the command prompt window but I still did not get an option to run as administrator. Since I am the only user on this computer I copy pasted the commands you had asked and sent you the result yesterday. Today again I tried but still could not find an option to run as administrator.

    Can you please guide me if I am doing anything wrong?

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