Error: Bootmgr is missing Press Ctrl+Alt+Del to restart when starting Windows

1. How to Boot Your Infected Computer Using an USB Stick When BOOTMGR Is Missing Displays

If "BOOTMGR Is Missing" displays on you screen then I recommend that you watch this YouTube video which explains a solution that has allows users (it worked for me) to access all the files on my computer:

http://www.youtube.com/watch?v=dnRjxHKN6p4

In addition to your damaged computer you will also need another healthy computer to prepare the files needed on a USB stick with is used to boot up the damaged machine.

2. Rufus and Hiren's Boot CD

It involves using two programs called Rufus and Hiren's Boot CD. This method allowed me to access all of my Windows XP files (this same method can be used for more recent versions of Windows) by following the video and then booting with a USB plugged in and using the Mini XP option to boot the machine.

3. Rufus

Download and install Rufus.

http://rufus.akeo.ie/

4. Hiren's Boot CD

Download Hiren's Boot CD 15.2

http://www.hirensbootcd.org/download/

Extract the .iso file using WinZip Evaluation version or similar software.

5. YouTube Video Procedure

Use the procedure in the Youtube video to use Rufus to put the Hiren's Boot CD .iso file on a USB stick

http://www.youtube.com/watch?v=dnRjxHKN6p4

6. Booting Infected Computer with USB Plugged In

Start up you computer with the USB connected and press F2 at first screen.

Change the boot order to that the USB sick is first in the list.

Restart the computer with the USB in.

The USB should kick in to action.

Select Mini XP (or similar for different operating systems) and it will hopefully load allowing all your files to be accessed and backed up.

7. Backing Up Files

Plug another USB into the infected computer and copy files across and save these files on another computer.

8. Scan For and Remove Infections Using Malwarebytes

This webpage show how viruses can be removed using Malwarebytes which is included in Hiren's Boot CD.

http://www.tech-recipes.com/rx/41669/remove-nearly-any-virus-using-hirens-bootcd/

Just follow steps 6 to 12.

This should help some people.

Regards

James Cox

When tryint to use the recovery partition of the HP pavilion dv7 the automated process first wipes the "C" hard drive. This is why you are getting the Bootmgr missing message... that file has been erased along with everything else on your "C" hard drive.

There is apparently a glitch when trying to load the operating system from the partition. That glitch results in the "error 1002".

I am in the process of trying to get HP to react to this problem, which is a manufacturing defect, either with the software (probably) or hardware (though I can't see how a hardware problem could cause this, I also can't rule it out as a possibility).

There is nothing you can do except get a CD or DVD that can boot your system. Even if you had made the recovery CD as HP recommends, I have seen MANY instances on the internet where these recovery CDs are also failing.

While I am going through the process of forcing HP to do something I will likely order their recovery CD package to get the computer up and running... but I have also run into posts about the HP recovery CDs failing in this same manner.

Good luck.

Whether or not you get your laptop to work again, you should file an FTC complaint and maybe get a recall or company-paid-for-fix for all the Pavilion dv7 and dv6 notebook owners that are still out there struggling with this problem or yet to struggle with this problem.

Michael Polidori

Bobby, when I press F8 I hear a clicking sound and the menu will not start up...any suggestions