“Microsoft Solitaire Collection” game crashes with the error.

Anonymous
2012-11-12T15:24:38+00:00

Original Title: Microsoft Solitaire Collection - Buggy, Crashes, and Resets Stats and Challenges

I'm having a terrible time with the Solitaire Collection for Windows 8. It frequently crashes, and now, for the second time THIS MONTH, it has reset my "Daily Challenges" to zero and wiped out all my achievements and coins. Oddly, when I go back to try to do them over, it says I've already done the challenge once, so I can't even re-earn the coins I lost!

I tried uninstalling and reinstalling the app, but it hasn't helped... nothing changed.

Often, if I click on a game or challenge, the app will just shut down and take me to my Windows Start screen.

I'm very disappointed with this buggy card game collection. I wish I could just have my Windows 7 card games back. :(

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

87 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-11-06T22:28:13+00:00

    Nothing seems to work on my computers.  I don't know if my experiences are the same.  On my computers, the program starts to "hang" after a while.  When I go to task manager, the entire CPU is up to capacity, but it immediately starts to free up.  THEN...I'll have a short use of the program before it hangs again.

    Is this what you're experiencing?

    My problems are different to yours.  On all three of my Win 10/64  machines, a PC, a SurfacePro3 and a Toshiba, the program opens then simply vanishes after about 6 seconds.  It works properly immediately after installation but only once.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-11-06T21:55:50+00:00

    Nothing seems to work on my computers.  I don't know if my experiences are the same.  On my computers, the program starts to "hang" after a while.  When I go to task manager, the entire CPU is up to capacity, but it immediately starts to free up.  THEN...I'll have a short use of the program before it hangs again.

    Is this what you're experiencing?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-11-06T21:31:30+00:00

    Please  see the internet setting  is not in proxy. 

    I have seen this stated many times but it does not fix the problem, at least not with my three computers.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-11-06T21:28:45+00:00

    Sorry guys but that did not work either on Microsoft solitaire collection.  I also can not use the store.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2015-11-06T14:37:22+00:00

    Internet setting is not in proxy. I looked at the message before, but thanks anyway.

    Was this answer helpful?

    0 comments