KB2686509 repeatedly fails with Error code 0x8007F0F4

Anonymous
2012-05-08T19:14:06+00:00

KB2686509 repeatedly fails with Error code 0x8007F0F4

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-15T03:18:54+00:00

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

Was this answer helpful?

3 people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2012-05-08T22:52:59+00:00

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem.  I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

Was this answer helpful?

0 comments

397 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2012-05-16T18:46:59+00:00

    Add me to the body count then, here's the message I've been getting for the past weeks from my automatic updates"

    "Some updates could not be installed

    The following updates were not installed:

    Security Update for Windows XP (KB2686509)"

    I have no idea how you guys are getting these logs, and since this is a minor problem, I haven't found myself the patience to browse around and learn how to.

    So here's my contribution to the body count, hopefully Microsoft will fix this soon...

    BTW, I run a XP Media Center Edition Version 2002 Service Pack 3

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-05-16T18:32:37+00:00

    Well amazingly this update finally went through on it's own. Microsoft must have diddled it some.

    I had the same error stuff as above.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-05-16T17:28:33+00:00

    I am experiencing the same issue following update with error 0x8007f0f4: Security Update for Windows XP (KB2686509).

     here is my KB2686509 log:

    KB2686509 log:

    [KB2686509.log]

    93.214: ================================================================================

    93.244: 2012/05/15 03:05:51.318 (local)

    93.364: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    94.175: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    96.038: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    96.779: Hotfix started with following command line: -q -z -er /ParentInfo:0265605acf7dd442bfdce92bd9b745a6

    97.220: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    122.306: Return Value From IsMachineSafe = 0

    122.306: IsMachineSafe returned 441092

    122.386: Fist Condition in Prereq.IsMachineSafe.Section Failed

    122.386: Condition Check for Line 1 of PreRequisite returned FALSE

    122.816: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    122.826: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    123.227: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    123.307: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    123.307: Update.exe extended error code = 0xf0f4

    39.126: ================================================================================

    39.146: 2012/05/16 03:04:00.262 (local)

    39.146: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    39.687: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    39.687: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    39.687: Hotfix started with following command line: -q -z -er /ParentInfo:d4c0ce6d8409d9428b29a214b41c5cc0

    39.777: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    58.624: Return Value From IsMachineSafe = 0

    58.624: IsMachineSafe returned 441092

    58.624: Fist Condition in Prereq.IsMachineSafe.Section Failed

    58.624: Condition Check for Line 1 of PreRequisite returned FALSE

    58.955: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    58.955: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    59.315: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    59.375: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    59.375: Update.exe extended error code = 0xf0f4

    4.056: ================================================================================

    4.056: 2012/05/16 05:01:53.523 (local)

    4.056: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    4.066: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    4.066: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    4.066: Hotfix started with following command line: -q -z -er /ParentInfo:f89722ab4d62034eb85b1a64c2b64ee3

    4.066: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    4.136: Return Value From IsMachineSafe = 0

    4.136: IsMachineSafe returned 441092

    4.136: Fist Condition in Prereq.IsMachineSafe.Section Failed

    4.136: Condition Check for Line 1 of PreRequisite returned FALSE

    4.136: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.136: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.146: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.146: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.146: Update.exe extended error code = 0xf0f4

    8.012: ================================================================================

    8.032: 2012/05/16 10:26:26.460 (local)

    8.042: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    8.342: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    8.342: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    8.362: Hotfix started with following command line: -q -z -er /ParentInfo:7d35bb6bc4f17b41ac09953db2824fd8

    8.392: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    9.604: Return Value From IsMachineSafe = 0

    9.604: IsMachineSafe returned 441092

    9.604: Fist Condition in Prereq.IsMachineSafe.Section Failed

    9.604: Condition Check for Line 1 of PreRequisite returned FALSE

    9.624: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    9.624: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    9.644: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    9.644: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    9.644: Update.exe extended error code = 0xf0f4

    4.186: ================================================================================

    4.186: 2012/05/16 10:49:24.201 (local)

    4.186: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    4.186: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    4.186: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    4.186: Hotfix started with following command line: -q -z -er /ParentInfo:afb68de178e861448700187d76c747ea

    4.186: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    4.276: Return Value From IsMachineSafe = 0

    4.276: IsMachineSafe returned 441092

    4.276: Fist Condition in Prereq.IsMachineSafe.Section Failed

    4.276: Condition Check for Line 1 of PreRequisite returned FALSE

    4.286: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.286: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.286: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.286: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.286: Update.exe extended error code = 0xf0f4

    3.775: ================================================================================

    3.785: 2012/05/16 10:59:12.549 (local)

    3.785: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    3.825: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    3.825: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    3.825: Hotfix started with following command line: -q -z -er /ParentInfo:78b367fa63e673478e7b9e51fcbe697a

    3.825: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    4.406: Return Value From IsMachineSafe = 0

    4.406: IsMachineSafe returned 441092

    4.406: Fist Condition in Prereq.IsMachineSafe.Section Failed

    4.406: Condition Check for Line 1 of PreRequisite returned FALSE

    4.426: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.436: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.456: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.456: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.456: Update.exe extended error code = 0xf0f4

    Sorry but I do not have the time at this moment to chase down the reason for this error but I did not find a Faultykeyboard.log file in %Windir% but I found these so I posted them here to see if anyone can help thank you.

    Was this answer helpful?

    0 comments