Windows Update will not work, getting error 80244004

Anonymous
2012-06-10T19:35:45+00:00

Windows update will not work the error is 80244004

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-06-19T16:27:12+00:00

This is the top search when googling 80244004.

Through searching the web I noticed everyone with this specific error was using eset, and so was I. One person even uninstalled eset and that fixed it, but that is not an option for me.

Go into ESET Advanced Setup

Web and email -> Web access and antiphishing protection -> HTTP,HTTPS

HTTPS scanner setup -> HTTPS filtering mode

Select "Do not use HTTPS protocol checking"

You may need to restart, but that is the only thing that got windows update to work for me. The automated fix tool, resetting windows update, reinstalling windows update, and all the other normal stuff didn't when I got 80244004.

Was this answer helpful?

0 comments No comments
Answer accepted by question author
Anonymous
2012-06-12T17:29:53+00:00

Hi Kevm307,

1.        When exactly do you receive the error code?

2.        Have you made any software or hardware changes on your computer prior to this issue?

You may follow this link & check if it helps.

How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues

Refer: You cannot install updates from Windows Update, Microsoft Update, or by using Automatic Update after a repair install of Windows XP or after you install Windows XP SP3 immediately after a clean install of Windows XP SP2

Hope the information helps.

Was this answer helpful?

0 comments No comments

48 additional answers

Sort by: Most helpful
  1. Anonymous
    2012-06-24T09:26:31+00:00

    After receiving Windows Update agent 7.6.7600.256 on my other system with Vista x64 this morning, I had to do everything all over again.  Eset and Windows Update were working perfectly before this update (before the update I didn't have to select  C:\Windows\System32\svchost.exe in the list).   I'm still wondering what's going on exactly.  Thank you for your reply.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-06-24T04:39:59+00:00

    This solution works! I have also sent a customer service request to ESET to point out that there is a problem with their HTTPS scanning.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-06-23T23:33:20+00:00

    It looks like enabling SSL-protocol scanning is causing the trouble on my system.

     Go into ESET Advanced Setup

    Web and email – Protocol filtering - SSl

    It’s not enabled by default, but ESET is asking you to enable it (Parental Control Settings)

     

    eset_ess_5_userguide_enu.pdf

    4.3.4.2 Excluded applications

    To exclude communication of specific network-aware applications from content filtering, select them in the list. HTTP/POP3/IMAP communication of the selected applications will not be checked for threats. We recommend using this option only for applications that do not work properly with their communication being checked.

    Running applications and services will be available here automatically. Click the Add... button to manually select an application not shown on the protocol filtering list.

    I selected: C:\Windows\System32\svchost.exe in the list, and re-enabled:  Always scan SSL protocol – Select this option to scan all SSL protected communications except communications protected by certificates excluded from checking. If a new communication using an unknown, signed certificate is established, you will not be notified and the communication will automatically be filtered. When you access a server with an un-trusted certificate that is marked by you as trusted (it is added to the trusted certificates list), communication to the server is allowed and the content of the communication channel is filtered.

    HTTPS protocol checking filter = enabled!!

    4.3.1.1 HTTP, HTTPs

    By default, ESET Smart Security is configured to use the standards of most Internet browsers. However, the HTTP

    scanner setup options can be modified in Advanced setup (F5) > Web and email > Web access and antiphishing

    protection > HTTP, HTTPS. In the main HTTP/HTTPS scanner window, you can select or deselect the Enable HTTP

    checking option. You can also define the port numbers used for HTTP communication. By default, the port numbers 80

    (HTTP), 8080 and 3128 (for Proxy server) are predefined.

    ESET Smart Security supports HTTPS protocol checking. HTTPS communication uses an encrypted channel to transfer

    information between server and client. ESET Smart Security checks communications utilizing the SSL (Secure Socket

    Layer), and TLS (Transport Layer Security) encryption methods. HTTPS checking can be performed in the following

    modes:

    Do not use HTTPS protocol checking – Encrypted communication will not be checked.

    Use HTTPS protocol checking for selected ports – HTTPS checking only for ports defined in Ports used by HTTPS

    protocol.

    Use HTTPS protocol checking for selected ports – The program will only check those applications that are specified in

    the browsers section and that use ports defined in Ports used by HTTPS protocol. Port 443 is set by default.

    Encrypted communication will be not scanned. To enable the scanning of encrypted communication and view the

    scanner setup, navigate to SSL protocol checking in Advanced setup section, click Web and email > Protocol filtering

    > SSL and enable the Always scan SSL protocol option.

    The solution provided here?

    http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/i-cannot-check-for-updates-with-windows-7-computer/965d8d8c-6534-40b3-9f07-81e6fd500c69

    For some reason didn’t work for me.

    4.3.4.4 SSL protocol checking

    ESET Smart Security enables you to check protocols encapsulated in SSL protocol. You can use various scanning modes

    for SSL protected communications using trusted certificates, unknown certificates, or certificates that are excluded from

    SSL-protected communication checking.

    Always scan SSL protocol – Select this option to scan all SSL protected communications except communications

    protected by certificates excluded from checking. If a new communication using an unknown, signed certificate is

    established, you will not be notified and the communication will automatically be filtered. When you access a server

    with an untrusted certificate that is marked by you as trusted (it is added to the trusted certificates list), communication

    to the server is allowed and the content of the communication channel is filtered.

    Was this answer helpful?

    0 comments No comments