The "more information" link on a driver update redirects to a different site.

Anonymous
2012-03-14T12:05:44+00:00

Original title : Windows Update "More Information" link broken

Windows Update (in Windows 7 64-bit) notified me of a driver update. I clicked the "More Information" link, and was taken to a webpage at "winqual.microsoft.com". This told me that the site has moved to "sysdev.microsoft.com", and I could find no way to find more information about this driver update.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Most helpful
  1. Anonymous
    2013-01-20T09:22:13+00:00

    Hi,

     

    Thank you for contacting the Microsoft Contacting the Microsoft Community.

     

    I would have you provide the KB article number as well as the name of the driver update.

     

    Do get back to us and let us know. We will be happy to help.

    If you actually read this discussion, you'll see that the issue isn't with a particular KB.  It's with WIndows Update itself and the "More Information" links.  There are a number of sample links to the infamous winqual.microsoft.com site posted in this thread, copied straight from Windows Update that you can try out.

    This has got to be one of the funniest and saddest support thread I've ever read. :)

    Edit: Coming up on the 1-year anniversary.  Any bets as to whether it'll be fixed by then?

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2013-01-13T23:07:27+00:00

    Hey it's 13th of January  2013 and this still isn't fixed.

    Maybe everyone thinks the problem is fixed.  Mr Chettri got a raise.

    Ho hum.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-11-23T03:59:27+00:00

    Same problem as everyone else. 

    If you can't fix the problem why not just get rid of the damn link for "More Information"

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2012-11-20T15:45:26+00:00

    Microsoft. Please fix this. ALL I want to know is the driver version that Windows Update wants to install.

    Was this answer helpful?

    0 comments No comments