Ralink/Motorola BC8 Bluetooth 3.0 + HS Adapter not working on windows 8

Anonymous
2012-11-01T04:36:34+00:00

I have a HP dv6 6119tx laptop that had windows 7 pre installed. The Ra link/Motorola BC8 Bluetooth 3.0 + HS Adapter is not working on windows 8, which worked perfect on windows 7, I checked through all HP resources for the drivers and installed the latest one too, but the adapter is not working as desired after the experience I had while working with Bluetooth on Windows 7. Please Help me to make the adapter work properly on windows 8

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-05-11T19:41:11+00:00

Below solution worked for me

1.       Open Device manager

2.       Right click on Bluetooth driver and click on update

3.       Click on “Browse my computer for driver software”

4.       Click on “Let me pick from a list of driver in my computer”

5.       Un check “Show compatible hardware” checkbox

6.       Select Cambridge silicon Radio Ltd

7.       Select “Generic Bluetooth radio”

8.       Click next

9.       Click finish

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Anonymous
2013-05-09T19:36:22+00:00

I have a HP dv6 6119tx laptop that had windows 7 pre installed. The Ra link/Motorola BC8 Bluetooth 3.0 + HS Adapter is not working on windows 8, which worked perfect on windows 7, I checked through all HP resources for the drivers and installed the latest one too, but the adapter is not working as desired after the experience I had while working with Bluetooth on Windows 7. Please Help me to make the adapter work properly on windows 8

Hello All,

Finally the Bluetooth is working for me now. What you need to do is install Motorola RALINK Bluetooth Windows 7 drivers in compatibility mode and check if that does the trick.

Install the driver in Compatibility mode:

a.       Download theMotorola RALINK Bluetooth driver for Windows 7 from the manufacturer’s website and save it on your local disk.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-99320-1&cc=us&dlc=en&lc=en&os=4062&product=5239406&query=%20Pavilion%20g6-2016tx&sw_lang=&tool=

b.      Right click on the setup file of the driver and select “Properties”.

c.       Select “Compatibility” Tab.

d.      Place a check mark next to “Run this program in Compatibility mode” and select Windows 7 from the drop down list.

e.      Let the driver install and then check the functionality.

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  1. Anonymous
    2013-02-02T09:09:04+00:00

    Hi Mandeeps,

    I am using HP G62 361TX Model and having the same issue. you have wrote in your post that you have fixed your bluetooth issue. How to fix the issue kindly provide me solution on my mail id- ******@gmail.com

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  2. Anonymous
    2013-01-20T20:33:53+00:00

    hello all,

    I had the same issue with the ralink, on an hp dm1 3130.

    finally i changed the ralink, with a broadcom card found at very low price on ebay. HP part number is

    HP 600370-001

    then the broadcom drivers are here: http://www.broadcom.com/support/bluetooth/update.php

    for any hp laptop, first go on the hp support page for your laptop, download the maintenance guide to check which other card your laptop will accept. HP locks the bios for accepting only genuine hp spare parts...

    regards

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  3. Anonymous
    2013-01-09T06:13:23+00:00

    when it's an upgrade from windows 7 it's easy.  you just have to call microsoft customer service hotline in your country and tell them you want a refund and briefly tell them why.  takes just 3-days, i got my money back.

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