Want to find out if this was scam .

Anonymous
2012-10-09T13:17:27+00:00

I just got called from Microsoft office in california , and im from eastern europe so i find this strange . They didnt asked for any account information or something like that . They just told me that someone is stealing my inditity  or something like that , then asked me to type www.fastsupport.com in my browser , and after that to instal "GoToAssist" .After that they installed Advanced WindowCare V2 on my pc , show me the problems i have , and offer me to buy some program from Microsoft , with 1 year plan, 5 years plan, life plan . I didnt buy it so I wonder was that a scam or anything like that , and should i be afraid . And after they finished they uinstalled those programs from my pc. If that wasnt scam and my pc is in the condition they said , i might buy it .

Windows for home | Other | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-10-09T13:50:50+00:00

FTC HALTS MASSIVE TECH SUPPORT SCAMS:

http://www.ftc.gov/opa/2012/10/pecon.shtm

Was this answer helpful?

300+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2017-03-01T20:36:38+00:00

Hi Crystal,

To answer your question, they may be able to access your personal information. We suggest that you change your password for security purposes.

We also recommend you to read this article regarding technical support scams so you can avoid cyber scam via phone calls.

Do let us know if you have any other concerns.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

41 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2017-01-02T23:21:15+00:00

    Hi Gill,

    Since this thread has already aged, we highly suggest you to create a new thread for this issue. Make sure that the correct tags are set, and include all the details on your post, so that the community members would be able to provide assistance.

    We look forward to your post.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-01-02T23:43:00+00:00

    ... we highly suggest you to create a new thread for this issue...

    @ Mark Isi

    Oh no. Please not another Scam Call thread. There are already sooooo many of this kind of threads everywhere in Microsoft Community.........

    https://answers.microsoft.com/en-us/search/search?SearchTerm=scam+calls&IsSuggestedTerm=false&tab=&CurrentScope.ForumName=&CurrentScope.Filter=&ContentTypeScope=#////1

    Was this answer helpful?

    0 comments