FTC HALTS MASSIVE TECH SUPPORT SCAMS:
Want to find out if this was scam .
I just got called from Microsoft office in california , and im from eastern europe so i find this strange . They didnt asked for any account information or something like that . They just told me that someone is stealing my inditity or something like that , then asked me to type www.fastsupport.com in my browser , and after that to instal "GoToAssist" .After that they installed Advanced WindowCare V2 on my pc , show me the problems i have , and offer me to buy some program from Microsoft , with 1 year plan, 5 years plan, life plan . I didnt buy it so I wonder was that a scam or anything like that , and should i be afraid . And after they finished they uinstalled those programs from my pc. If that wasnt scam and my pc is in the condition they said , i might buy it .
Windows for home | Other | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Crystal,
To answer your question, they may be able to access your personal information. We suggest that you change your password for security purposes.
We also recommend you to read this article regarding technical support scams so you can avoid cyber scam via phone calls.
Do let us know if you have any other concerns.
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Anonymous
2015-11-25T00:07:19+00:00 Yeah would not let me said it had been removed or deleted and norton said not safe
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Anonymous
2015-11-24T21:17:09+00:00 My computer said adwcleaner was not safe
Your computer said that? AdwCleaner is very safe.
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Anonymous
2015-11-24T20:20:25+00:00 My computer said adwcleaner was not safe