Want to find out if this was scam .

Anonymous
2012-10-09T13:17:27+00:00

I just got called from Microsoft office in california , and im from eastern europe so i find this strange . They didnt asked for any account information or something like that . They just told me that someone is stealing my inditity  or something like that , then asked me to type www.fastsupport.com in my browser , and after that to instal "GoToAssist" .After that they installed Advanced WindowCare V2 on my pc , show me the problems i have , and offer me to buy some program from Microsoft , with 1 year plan, 5 years plan, life plan . I didnt buy it so I wonder was that a scam or anything like that , and should i be afraid . And after they finished they uinstalled those programs from my pc. If that wasnt scam and my pc is in the condition they said , i might buy it .

Windows for home | Other | Security and privacy

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Anonymous
2012-10-09T13:50:50+00:00

FTC HALTS MASSIVE TECH SUPPORT SCAMS:

http://www.ftc.gov/opa/2012/10/pecon.shtm

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Anonymous
2017-03-01T20:36:38+00:00

Hi Crystal,

To answer your question, they may be able to access your personal information. We suggest that you change your password for security purposes.

We also recommend you to read this article regarding technical support scams so you can avoid cyber scam via phone calls.

Do let us know if you have any other concerns.

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  1. Anonymous
    2017-01-02T23:43:00+00:00

    ... we highly suggest you to create a new thread for this issue...

    @ Mark Isi

    Oh no. Please not another Scam Call thread. There are already sooooo many of this kind of threads everywhere in Microsoft Community.........

    https://answers.microsoft.com/en-us/search/search?SearchTerm=scam+calls&IsSuggestedTerm=false&tab=&CurrentScope.ForumName=&CurrentScope.Filter=&ContentTypeScope=#////1

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  2. Anonymous
    2017-01-02T23:21:15+00:00

    Hi Gill,

    Since this thread has already aged, we highly suggest you to create a new thread for this issue. Make sure that the correct tags are set, and include all the details on your post, so that the community members would be able to provide assistance.

    We look forward to your post.

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  3. Anonymous
    2017-01-01T17:44:57+00:00

    We had a variation on this theme several weeks ago, so I can't remember the details, but something strange happened on our computer, where we had a page come up saying we had a problem and to ring a number, and it all looked kosher. Ended up talking to a man with the usual foreign accent, told me to do the same things - typing in Fast Support. A list of supposed hackers, Russian, he told me, came up. He said of course that he could sort it out, but I had the 6th. sense, and before long he just hung up on me.

    The number may have been the same as above, but I can't be sure.

    So it is not always the incoming phone calls to beware of!

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