Want to find out if this was scam .

Anonymous
2012-10-09T13:17:27+00:00

I just got called from Microsoft office in california , and im from eastern europe so i find this strange . They didnt asked for any account information or something like that . They just told me that someone is stealing my inditity  or something like that , then asked me to type www.fastsupport.com in my browser , and after that to instal "GoToAssist" .After that they installed Advanced WindowCare V2 on my pc , show me the problems i have , and offer me to buy some program from Microsoft , with 1 year plan, 5 years plan, life plan . I didnt buy it so I wonder was that a scam or anything like that , and should i be afraid . And after they finished they uinstalled those programs from my pc. If that wasnt scam and my pc is in the condition they said , i might buy it .

Windows for home | Other | Security and privacy

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Anonymous
2012-10-09T13:50:50+00:00

FTC HALTS MASSIVE TECH SUPPORT SCAMS:

http://www.ftc.gov/opa/2012/10/pecon.shtm

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Anonymous
2017-03-01T20:36:38+00:00

Hi Crystal,

To answer your question, they may be able to access your personal information. We suggest that you change your password for security purposes.

We also recommend you to read this article regarding technical support scams so you can avoid cyber scam via phone calls.

Do let us know if you have any other concerns.

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  1. Anonymous
    2014-03-04T08:36:33+00:00

    yes me to on March 3rd 2014 how can you stop this from happening people must just put the phone down on them but they really took me!!!  they asked if I was happy with the service and I said no because they kept asking me for money and then they promised me my money back!!!! I should have seen then and they were so quick !!!  they managed to fool me and take more!   how can we stop these terrible people !  they said they use Western Union and today they have taken £300 pds they were so quick!!!

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  2. Anonymous
    2012-10-10T10:42:16+00:00

    Scam.

    See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    See also: http://www.microsoft.com/security/online-privacy/msname.aspx

    ** Do not trust unsolicited calls. Do not provide any personal information. **

    Here are some of the organizations that cybercriminals claim to be from:

    • Windows Helpdesk
    • Windows Service Center
    • Microsoft Tech Support
    • Microsoft Support
    • Windows Technical Department Support Group
    • Microsoft Research and Development Team (Microsoft R & D Team)

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