FTC HALTS MASSIVE TECH SUPPORT SCAMS:
Want to find out if this was scam .
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Anonymous
I just got called from Microsoft office in california , and im from eastern europe so i find this strange . They didnt asked for any account information or something like that . They just told me that someone is stealing my inditity or something like that , then asked me to type www.fastsupport.com in my browser , and after that to instal "GoToAssist" .After that they installed Advanced WindowCare V2 on my pc , show me the problems i have , and offer me to buy some program from Microsoft , with 1 year plan, 5 years plan, life plan . I didnt buy it so I wonder was that a scam or anything like that , and should i be afraid . And after they finished they uinstalled those programs from my pc. If that wasnt scam and my pc is in the condition they said , i might buy it .
Windows for home | Other | Security and privacy
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Anonymous
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Anonymous
Hi Crystal,
To answer your question, they may be able to access your personal information. We suggest that you change your password for security purposes.
We also recommend you to read this article regarding technical support scams so you can avoid cyber scam via phone calls.
Do let us know if you have any other concerns.
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Anonymous
2015-09-14T19:38:40+00:00 I got one of these call where I spoke to the person instead of just saying no thanks. He had me go to the Run box and open Eventvwr, which shows all the errors that occurred on my computer and said it corrupted my operating system and my startup and my registry and then he wanted me to go to www.fastsupport.com to connect to their server. I knew better and also looked up fastsupport.com on Google. I told him the results and said I would deal with my own tech support person. The phone guy said my tech support person could not help me. I told the guy I was not interested in his scam and hung up.
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Anonymous
2014-03-04T14:18:47+00:00 me again!! they said they were from Fast Support and they sounded from India or Pakistan and as I said they used Western Union for grabbing my money so if anyone out there is caught just put the phone down use the little man down the street for your problems I think they use the weekends as its a bad time to find someone to get your computer fixed!!!! D
Why would you ever have money in a Western Union account? The only time this should occur is if you've provided the money via a check, which gives you time to think about the fact that any request for money from someone via Western Union is always a scam.
Have you opened a Western Union account using a credit card or directly connected to your bank account? If so, you should close that Western Union account as soon as you've notified Western Union of the fraud via the information found on their FAQ page.
http://www.westernunion.com/sites/us/consumer-protection/QandA.page
Rob
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Anonymous
2012-10-10T10:42:16+00:00 Scam.
See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
See also: http://www.microsoft.com/security/online-privacy/msname.aspx
** Do not trust unsolicited calls. Do not provide any personal information. **
Here are some of the organizations that cybercriminals claim to be from:
- Windows Helpdesk
- Windows Service Center
- Microsoft Tech Support
- Microsoft Support
- Windows Technical Department Support Group
- Microsoft Research and Development Team (Microsoft R & D Team)