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I have been a loyal Zune/XBOX customer for years and now looking to replace my 8gb Zune that I've had for 4 or 5 years and cannot find a Zune HD anywhere. Since it's been discontinued Amazon has jacked up the price of a new one. I honestly think that Zune is far superior to Ipod in the MP3 department. Now I'm gonna be forced to buy an Ipod Touch. I kinda feel betrayed by Microsoft.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Zombie79,
Thank you for your question and your concern. I believe the answer can be summed up with in the first sentence of the press release, "...going forward, Windows Phone will be the focus of our mobile music and video strategy, and that we will no longer be producing Zune players". We appreciate and share your feelings regarding the Zune device, however we have decided to move forward with a new strategy and we hope that we will be able to get you back on board soon.
Cheers!
robert
Microsoft - I will buy one of your phones - AFTER ALL OTHER OPTIONS ARE UNAVAILABLE !!!
The hours of time that will be lost from uploading CD's to my now discontinued Zune HD .. makes you worthy of a lifetime of distrust.
Emulating the arrogance of Apple is a stupid business choice.
I don't really understand your logic or your outrage here. So, if MIcrosoft had not discontinued the Zune Player and if your Zune Player stopped working and you needed to replace it, you will still have to reload all your music to an new player - even a new Zune Player - wouldn't you?
If your Zune HD is still working what does it really matter that Microsoft isn't going to produce a Zune Player in the near future? BTW, because I really like my Zune HD, I just purchase another Zune HD to serve as a backup to my original Zune HD.
Because (I assume) you ripped your CD collection into MP3 files, you can install that music to lots of different MP3 players, but no matter whether it's a replacement Zune, an iPod or some other MP3 player, it will still take some time to copy the files to a new player.
Microsoft - I will buy one of your phones - AFTER ALL OTHER OPTIONS ARE UNAVAILABLE !!!
The hours of time that will be lost from uploading CD's to my now discontinued Zune HD .. makes you worthy of a lifetime of distrust.
Emulating the arrogance of Apple is a stupid business choice.
Microsoft is not doing this......The buying public is doing this.
Go to Dell.com, Walmart.com, Bestbuy.com.........there are almost NO mp3 players available for purchase anymore. Five years ago there were many, many mp3 brands available and all with different options and such.
The buying public has gone the route of the all-in-one phone. I would guess the only reason iPod would show an increase in unit sales is due to really no other mp3 player on the market anymore. But isolate iPod sales and I bet they are down.
MS did the right thing, get out of the player market and concentrate on the Windows phone application.
I have said this before, this is nothing new, MS mentioned this years ago......they saw the market going the way of the mobile phone.
As long as the Zune Marketplace still supports Zune devices, I don't see the problem. Of course unless you break, loose the Zune you have there in lines the problem.
My hope is that Zune becomes syncable with any mp3 player, including iPods.....That to me would be some serious growth for the Zune Pass subscription and the Marketplace.......I thought it might happen by now. Since it has not, I am suspecting that MS might be looking at releasing another line of players......maybe Christmas 2012.
But who knows.....
Are you guys trying to lose all your customer base with your dumb decisions....?
It would appear that way, wouldn't it?
