System image restore failed

Anonymous
2011-02-22T18:58:50+00:00

Hi, I have a system with a C:drive (a SSD drive that Windows runs on) a E drive (ordinary hard drive) an external drive used for backups and a CD/DVD drive.  The C drive died.  My computer supplier (it's less than a year old) told me to extract the drive, I sent it to them, and after a long wait received a replacement.  That's now installed and running.  I have Windows on it anc can access the files on my other drive.  But I cannot get the system image from my external backup to copy back across.  I keep getting "The system image restore failed.  Error details: The disk that is set as active in Bios is too small to recover the original system disk.  Replace the disk with a larger one and retry the restore operation (Ox80042407).  But the replacement disk is the same as my original which died.  It also wants to reformat my E drive, which is rather worrying, as there was no problem with that.  This is after having followed its previous instruction to boot from the Windows Install disk.  Desperate for help.

Windows for home | Windows 11 | Recovery and backup

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  1. Anonymous
    2011-02-25T14:23:19+00:00

    OK here's what's happening.  There were actually only 5 files in that Windows Old folder, so I deleted that and a couple of folders containing games only.  Unmounted (detached) the virtual drive, rebooted to the Acronis recovery CD.  Ran disk recovery.  It identifies the backup as capacity 119GB used space 58GB.  It asks me wo select items to recover.  I choose all three parts of the first virtual disk: Disk 1 NTFS System Reserve C: Used space 65MB; NTFS unlabelled D Used space 58GB; MBR and Track 0.  It asks me to select destination of Disk 1, I select my new SSD drive (here listed as Disk 2, the only other option being the externaldisk that it's coming from).  A warning says: The destination HDD you have chosen contains some partitions that could contain useful data.... Click OK to confirm deletion of all partitions on destination HDD.  I click OK, and see the summary, which looks OK. I click preceed.  Progress stops at "3 of 4 recovering partition" then goes to "Error Recober operation failed."  Close Acronis True Image, and am back to Windows Boot Manager "Windows failed to start..." (Which means reinstalling it again.)

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  2. Anonymous
    2011-02-25T16:42:41+00:00

    OK, here is what you need to do, give this at least try: The secret is first to only restore the System,Reserved partition and the the other partitions.

    How to replace your existing Windows 7 hard drive with a larger hard drive: A step by step guide on using Acronis True Image Home 2011.http://www.pagestart.com/acronisnewharddrive01.html

    JS

    http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.

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  3. Anonymous
    2011-02-25T19:28:38+00:00

    OK, I worked though that, attempting to recover the two partitions, but not the "MBR and track" one.  It just gave me the unhelpful "Disk Recovery failed" message.  But I noticed the following as I worked though the instuctions: 1) They say "Specify the setting of the hidden System Reserved Partition as it usually does not have a disk letter" - mine appears to have a disk letter, the image is calling it C, and the other partition D.  Before the problem I knew the whole disk as C and didn't know I had a hidden partition.  2) When I went in to llok at the location of this partition C: it has 1MB of space before it - the instructions say it must be at the start of the disk space.  The slider won't move back any further and the down arrow on the button underneath it is greyed out

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  4. Anonymous
    2011-02-25T20:32:59+00:00

    I'd say it safe to not worry about that 1MB of space for the moment, the drive letter C: is for Windows (unfortunately I don't have Acronis installed on my test computer at the moment as I'm evaluating Service Pack 1 but I can always install it and check my notes).

    If you have already performed the restore of that 100MB partition (or even if not) take a look at this utility to see your current partition layout. Create the bootable CD version. Just view the drive layout and report back (gee arrant computers fun, what appears to be so easy some times, can turn into a Night.... !)

    Partition Wizard Home Edition:

    http://www.partitionwizard.com/free-partition-manager.html

    Note: There is also a bootable CD or bootable Flash drive versions:

    http://www.partitionwizard.com/partition-wizard-bootable-cd.html

    http://www.partitionwizard.com/bootable-flash-drive.html

    Some of the features and Functions include: Create partition, Delete partition, Format partition,

    Resizing a partition, Move partitions, Restore Partition after accidental deletion, Convert partition, Explore partition, Hide partition,

    Change drive letter, Set active partition, partition explorer (View contents).

    Note: To complete any task use the 'Pending Operations' box located in the lower left.

    Please note that the forum servers may be down for a time tommorrow or so they say, so I'm anticipating even more delays in repsonding to all the users I've posted to.

    JS

    http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.

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  5. Anonymous
    2011-02-25T21:22:12+00:00

    OK, I'll look at that, but while I do I notice one other thing:  I've managed to restore JUST partition C, the 100 MB one.  When I try to restore partition Dand get to the recovery wizard Summary, it says:

    Operations

    Number of operations:1

    Hard disk 1->2

    Drive letter D:->F:

    File system NTFS

    Volume label:

    Size 119.1 GB -> 107GB

    Well how can it fit 119.1 GB into 107 GB?  My computer supplier said that 107 GB is what a 120 GB hard disk shows up as due to the way Kbs are calculated, but here, surely Acronis is using the same units?

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