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Hi, I have a system with a C:drive (a SSD drive that Windows runs on) a E drive (ordinary hard drive) an external drive used for backups and a CD/DVD drive. The C drive died. My computer supplier (it's less than a year old) told me to extract the drive, I sent it to them, and after a long wait received a replacement. That's now installed and running. I have Windows on it anc can access the files on my other drive. But I cannot get the system image from my external backup to copy back across. I keep getting "The system image restore failed. Error details: The disk that is set as active in Bios is too small to recover the original system disk. Replace the disk with a larger one and retry the restore operation (Ox80042407). But the replacement disk is the same as my original which died. It also wants to reformat my E drive, which is rather worrying, as there was no problem with that. This is after having followed its previous instruction to boot from the Windows Install disk. Desperate for help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Looking at it carefully, it seems to be showing 119GB as the size of the _image_ of C:, which is a 120GB drive. The actual size of the data is four fifths (from memory) of that 119GB. It's showing the new C as having 109GB capacity. It has a column for "used space" on the image, which it splits into Partition called C: D: and "MBR and Track zero" the used space for these is 65MB 98GB and blank respectively.
The Windows 7 Backup and Restore image folder (WindowsImageBackup), right click and select 'Open', then get the total space of the folders and files listed and post back?
"splits into Partition called C: D:" - whats stored in the D: partition?
JS
Never be afraid to ask. This forum has some of the best people in the world available to help.
141GB 15 files, 3 folders. Note that when I ran windows backup and when I ran Acronis, I was given a choice of three backups, but it's not possible to see which is which from the file list in side these folders. I don't know what's stored in the "D" partition, I never knew that I had one till now. D is usually my CD/DVD drive. Given the sizes of the data, I'd have thougth that the D partition must be Windows and a fer other things I kept on my C SSD drive (some games, and my e-mail program, so they could run fast). The C: partition is too small for much isn't it?
One of the thre will be a small .VHD file, this is the backup of the 100MB 'System,Reserved' partition (it contain the BCD store and should be the first partition restored to a new drive or when recovering an existing drive), the second .VHD file (and by far the largest) should be your Windows partition. If there is a third .VHD file that could be a recovery partition or diagnostic partition (usually 10 to 20GB in size) put there by the computer manufacture.
JS
Never be afraid to ask. This forum has some of the best people in the world available to help.
One is called Backup 2011-02-07 0633927 141 GB (and that date does not tally with the dates of the three backups which the two recovery options are offering me; the second is called Catalog size 0 bytes; the third is called SPPMetadataCache 0bytes and alongside them sits the file MediaID 1KB
