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Hi,
Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?
I have tried the FAQ but still nothing.
Please help.
Thanks,
Trevor
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Good call with this article! I too had the same error with my Samsung Focus but I figured out that for some reason my route was not able to identify a device name, only the MAC address. (possibly a bug in WP7) Apparently Zune does not like this because as soon as I used a static IP address for my phone's MAC address and gave it the name of my phone as recognized by Zune, it worked!
Cheers!
Hi TrevorScarlett
Are you still receiving the same error message?
Have you tried to configure the device manually?
There’re some important recommendations that you must be aware:
Make sure that the access point or the router to which you connect is a DHCP server (make sure that DHCP is turned on).
Try to reserve an IP address for the Zune device on the router.
If you are using two routers, make sure that the router to which you try to connect is the DHCP server.
Hi TrevorScarlett,
You may find the following article helpful:
Both phones use their default names ("Jeff's Phone" and "Paula's Phone"). She and I are both on the same Zune version and phone OS version, and both phones (and my notebook) use the same WAP. Until my recent upgrade to Win 8 on my computer, we were both on the same Windows version as well. Our computers are managed domain members (I'm an IT consultant) so there's a high degree of uniformity across our various computers. Hers syncs and always has. Mine used to, but doesn't any more.
There is ample precedent for later fixes addressing problems with earlier fixes on all OS's, including Microsoft's. Not to say it's absolutely going to happen, here. But if the problem is due to a cause that has been identified, and the problem is widespread enough, the possibility certainly exists that they will push a fix in 7.8. MS's telemetry is certainly telling them there are lots of C00D07C9 sync errors out there.
Failing that, every once in a while, you get lucky, and whatever the problem was gets overwritten or re-initialized during an update for some unrelated reason, and you get a second chance for failure or (hopefully) success using the same bits.
To me, then, it's very much worth the wait for WP7.8 to avoid a hard reset on a device whose contract is a few months away from expiry, since wireless sync is a big plus, but not essential to use of the device.
So - Are You and your wife on the same firmware (I do mean your phones :-) )
Does Your wife's phone present itself on your network with the name, it was given - and does yours ?
The pain is - If it has ever worked properly and Microsoft Updates is the bad guy, there'll never be a solution else but: Downgrade.
The more terrible thing is: You buy a Windows phone for the integration. It should just WORK.
How many people out there with 100% (except from MAC-adr) identical android phones will tell you that the one works with syn and the other doesn't - that be - on the very same machine.
C'mon MS development people - It's your OS and Sync-software. Pick this from your backlog !
