Zune Wireless Sync Error C00D07C9

Anonymous
2010-11-03T12:27:31+00:00

Hi,

Even though my phone is configures and connects to my router for internet connection - I cannot configure wireless sync as I get the following error "C00D07C9"?

I have tried the FAQ but still nothing.

Please help.

Thanks,

Trevor

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-02-18T02:57:16+00:00

Good call with this article!  I too had the same error with my Samsung Focus but I figured out that for some reason my route was not able to identify a device name, only the MAC address.  (possibly a bug in WP7)  Apparently Zune does not like this because as soon as I used a static IP address for my phone's MAC address and gave it the name of my phone as recognized by Zune, it worked!

Cheers!

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Anonymous
2010-11-08T11:11:38+00:00

Hi TrevorScarlett

Are you still receiving the same error message?

Have you tried to configure the device manually?

There’re some important recommendations that you must be aware:

Make sure that the access point or the router to which you connect is a DHCP server (make sure that DHCP is turned on).

Try to reserve an IP address for the Zune device on the router.

If you are using two routers, make sure that the router to which you try to connect is the DHCP server.

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Anonymous
2010-11-04T14:45:19+00:00

Hi TrevorScarlett,

You may find the following article helpful:

http://support.microsoft.com/kb/952304

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  1. Anonymous
    2011-12-14T03:02:34+00:00

    Thanks to all the great replies in this thread I was able to resolve Error C00D07C9 when trying to sync my Zune HD with my laptop. 

    Removing the white space did the trick!  I also had problems finding the "show advanced settings" option. 

    After changing my device name I went back to Settings/Device/Wireless Sync.

    I clicked on "Use a different Network" even thought the correct network was already setup. 

    Selected "No, choose a different network"

    Next window that came up had a drop down of available networks and underneath was the "show advanced settings" option.

    Clicked the option and verified correct network type was selected then clicked "Next"

    Entered my network pass phrase and entered. 

    About 15 seconds later confirmation of sync setup came up.

    AWESOME! 

    Thanks again to everyone who posted to this thread!

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  2. Anonymous
    2011-12-02T21:16:46+00:00

    Switching off Norton smart firewall (just used the disable for 15 minutes setting) allowed Zune to see my phone and set up wireless sync.

    THIS was the problem....running COMCAST latest Norton version.  Killed Smart Firewall and my HTC HD7 synced no prob..thank you

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