Windows 7 Home Premium Corrupted file PINTLGB.IMD

Anonymous
2011-09-24T18:07:40+00:00

Since a week I've encountered serious troubles with my Windows Explorer, it kept crashing and it was almost impossible to reach my documents. I ran sfc /scannow and the following came up:

 "Windows Resource Protection found corrupt files but was unable to fix some of them".

I had a look at cbs.logs and the files that could not be repaired are three files much the same as this;

CSI    00000232 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

After thorough searching (I did a clean boot without any result, so I think no third-party software was involved) I found no solution and decided to reinstall windows  today. Just after succesfully installing windows, I again did the sfc /scannow, the result was the same corrupted file as shown above. How is this possible? I do not know if this corrupted file is the cause of the crashing of my windows explorer and until now (after reinstalling windows) I'v not experienced any crash.

But I want to be sure that this corrupted file doesn't cause any more troubles, how can I solve this and why is it corrupted after a succesful install of windows 7?

Thank you very much in advance.

Sébastien

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2012-04-05T10:59:08+00:00

Hi all!

I have an ASUS X53E and encountred excactly the same problems as you all. I solved it by uninstalling the ASUS Webstorage appliance through the control panel. It turns out that was what caused me the problems. Hope that (quick) solution works for you aswell!

Seems to have worked for me too.

I recall in the last few days just browsing and launching some of the asus software bundled and that coincided with this explorer problem rearing it's ugly head.

Thanks for your help!

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  1. Anonymous
    2012-01-10T04:28:09+00:00

    Hi CW2003,

    Considering the age of the thread I would suggest you to create a new thread with more details on the issue to avoid confusion and for better assistance.

    Thanks!

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  2. Anonymous
    2012-01-07T22:15:07+00:00

    I have the exact problem with my ASUS A52F laptop.  It is preventing me from updating. 

    My hard drive crashed and I sent the laptop to ASUS where it was replaced with a new hard drive and fresh windows installation.  I believe we will need to contact ASUS.

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  3. Anonymous
    2012-01-02T09:54:17+00:00

    Thanks! Have managed to solve it by doing a clean install of Windows 7 and installing the Asus software separately..

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  4. Anonymous
    2012-01-01T13:09:51+00:00

    I had removed my game files (some Asus gaming software was included on my laptop), and that seemed to have caused the crashing. After placing the game files back, everything was sweet again!

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