extremely slow reboot

I did not understand why you had me look for these other KB numbers in add remove programs.  Windows update indicated that there was a problem with one update.  Does missing the other KB numbers mean that there were problems with other updates that were not reported by windows update?  When viewing windows update there are lots of other updates which are optional that I did not attempt to download or install.  Were all the numbers that you listed for important updates that were once downloaded and installled and then disappeared???

Forget about KB2570791!

If KB2607712, KB2559049, KB2567680, KB2544521 and/or KB2393802 are not listed in Add/Remove Programs, you're seeing the effects of a hijackware infection and possibly a rootkit and/or bootkit infection.

And the ONLY way you're EVER going to fix it is by formatting the HDD & then doing a clean install of Windows. If you want me to tell you how to do that AGAIN, just ask. Otherwise, see my most recent replies to ALL of your many, many threads.

Does the missing KB ............. update mean malware despite the multiple scans that are reporting no malware. 

I am getting the impression from you that I am unlikely to get a confirmation???????

One just has to go to the trouble of formating their hard disk and starting all over again?

I would have done that already instead of consuming all this time if it were easy.  At one time I had a failed hard drive and dell sent to me a replacement with preinstalled windows xp and it took a long time to learn how to move things.  They had sent to me a container to place the old hard drive which was connected to the usb port and then I remember having to search for and move files.  I lost all of my programs.  So if I have to do this it seems both painful and time consuming.  That is why I wasand am looking for a confirmation with any of the maleware detectors

Reposting...

See...

   • Cleaning a Compromised System

      http://technet.microsoft.com/en-us/library/cc700813.aspx

Follow the instructions in this post of mine in another forum (to-the-letter &in order! ) to return your computer to a secure & functional state: http://aumha.net/viewtopic.php?f=62&t=44636

If you need additional assistance with the clean install, please begin a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

Note: The computer should not be connected to the internet or any local networks (i.e., other computers) in its current state. All of your personal data (e.g., online banking & credit-card passwords) should be considered at-risk, if not already compromised.

Wish I'd had better news for you.  Good luck!

[Whatta ya think now, Mike? <eg> ]

for the updates found and not found I reported the findings on another thread in two different replies (unable to install windows updates error....)

This is a condensed summary:

I was only able to find these listings to confirm:  KB2570947, 2616676, 971029

I was not able to find 2607712, 2559049, 2567680, 2544521, 2393802

These are the 2011 entries:  January to September  (none in October the month for these fixes)

all are KB

2296199

2440591

2443105

2443685

2423089

2436673

2467659

2419632

2393802

2478960

2476687

2485376

2481385

2478971

2479628

971029

2481109

2479943

2524375

2509553

2511455

2508272

2508429

2507618

2412687

2506212

2485663

2491683

2503658

2506223

2616676

2570947

I was not able to find 2607712, 2559049, 2567680, 2544521, 2393802

When I viewed the add remove programs for internet explorer for 2011 it had these updates:

2416400

2482017

2497640

2510531

So I again was not able to find or confirm the above updates

For the compatibility pack for the 2007 office system it had thse updates for 2011

KB

2540162

2539530

2553074

2553074

2553090

2584063

I attempted to install the updates again today and this is the result: 

Review your Update History <br><br>You have not yet installed updates from this website or by turning on automatic updating on your computer. To select and install updates now, go to our Home page.<br><br><br>Review your Update History <br><br>If an update failed to install, click the Failed icon to learn how to solve the problem. <br><br> <br><br>Note: To remove an update, go to Add and Remove Programs in your Control Panel.
Key:       = Succeeded       = Cancelled       = Failed	Print Current	<br>Print All
	Product<br>	Update<br>	Status<br>	Date<br>	Source<br>	<br>	---	---	---	---	---
	Windows XP	Update for Windows XP (KB2570791)		Thursday, October 06, 2011	Microsoft Update	<br>	---	---	---	---	---	<br>	Windows XP	Update for Windows XP (KB2570791)		Thursday, October 06, 2011	Microsoft Update	<br>	Windows XP	Update for Windows XP (KB2570791)		Thursday, October 06, 2011	Automatic Updates	<br>	Windows XP	Update for Windows XP (KB2570791)		Tuesday, October 04, 2011	Microsoft Update