How to recover lost storage folders in Windows Live Mail

Anonymous

I deleted an empty storage folder in my windows live mail and somehow all the storage folders around it disappeared! I looked in the deleted items folder and they were not there. I really need help. Please, does someone have advice or recommendations??

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Anonymous

I had the same problem after an update from Windows. I went to C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail and noticed that the folders missing from my Live Mail were there and searched for a way to return them. No luck.... BUT... I went to WLM and clicked on VIEW then COMPACT VIEW (collapses all the folders listed and a green plus sign appears under them.) Click on the green plus and ALL folders even those missing from the list show up in the dialogue box. Put a checkmark beside all the folders you want and click OK. Now, when you click on Compact View once more all the folders should appear....They did for me.

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Anonymous

I had the same thing happen and it took me a long time to find the missing files. When I tried to "move file", my missing storage folders showed up under a recovery folder. I had checked the recovery folder earlier and they were not there. They only showed up after I tried to do a "move file". Many of the names of the files under the recovery folder ended in strange numbers and letters so I just corrected them using rename. Then I moved the folders up under the normal Storage Folders, where they used to be. All is back to normal now.

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Anonymous

Had the same this morning. My inbox storage folder had disappeared but other storage folders were still there. but I could see them in file manager - ie C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail.

I opened "move-to" in Windows Live mail folders and then you can see the missing storage folder. I moved a file from my inbox to it and, hey presto, the missing folder reappeared in my list of storage folders. I then moved the file back to where I wanted it.

It seems that this is yet another Windows 10 problem ...

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130 additional answers

Anonymous

2015-08-13T21:57:03+00:00

I have the same problem you add. Livemail downloaded all my inbox mail onto a new page and listed them as not being read. I had already read them all in the previous window. In the process I lost all my important email storage files.

I tried the website you suggested, but the computer indicated that the site spelling etc was incorrect. I assume that I add my email address as a substitute for the (usernamexxx) section. Any other suggestions??

C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail
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Anonymous

2015-07-28T23:47:39+00:00

Thanks to all for the efforts to help us!

I did figure out what was wrong...

Embarrassed to say but in case it will help another... I thought everything was all set up OK as my name and picture showed. BUT that was from WLM itself. I had NOT set up my email accounts again after I reinstalled WLM... duh! It didn't look like it did during initial set up and since the folders were not there, not even the inbox etc... and my name n picture WERE there it didn't occur to me to check my emails actts... once I added them (again) everything came back. Don't ask me what caused the whole loss in the first place BUT... Happy again... :)
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