Fresh Windows 7 installation, Windows update error: 0xc8000222

Anonymous
2011-02-20T01:01:52+00:00

I am using Lenovo Thinkpad W510, my harddisk was Seagate 320GB and it had some bad sectors so I decided to replace it with a 750GB western digital.

After replacement, I reinstalled OS with Lenovo recovery disk. Then my windows update doesn't work any more.When I click "check for updates", the Windows update window refreshes itself and after that nothing happens. When I use Lenovo update and downloaded some hot fixes for windows 7,my manual update with all the manually downloaded patches returns the same error: 0xc8000222.

I tried to install .Net 4.0, also same, error HRESULT: 0xc8000222. My Computer property shows activated status.

Even it's Lenovo problem, why Windows 7 has such a mistake that doesn't allow an activated user to update? It must be some Windows update bug, please check and help me fix this. Thanks.

The following is my information:

Windows 7 64 bit

Fresh window installation, no any patch installed yet (failed to install)

No anit-virus program

Exact step (I tried several times):

  (1) reinstall windows 7 using recovery disk

  (2) download .Net 4.0 (actually any update fails, but it's easier to find links for .Net 4.0), install it 

  (3) installation failure HRESULT: 0xc8000222

  (4) log file for .Net 4.0:

OS Version = 6.1.7600, Platform 2

OS Description = Windows 7 - x64

CommandLine = C:\98df338324089f1141\Setup.exe /x86 /x64

Using Simultaneous Download and Install mechanism

Operation: Installing

Package Name = Microsoft .NET Framework 4 Setup

Package Version = 4.0.30319

Number of applicable items: 11

User Experience Data Collection Policy: Disabled

Exe (C:\98df338324089f1141\SetupUtility.exe) succeeded.

Exe Log File: dd_SetupUtility.txt

ServiceControl operation succeeded!

ServiceControl operation succeeded!

Exe (C:\98df338324089f1141\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000222 - (null).

Final Result: Installation failed with error code: (0xC8000222) (Elapsed time: 0 00:00:06).

================

Edit:

I tried Windows update: fix it using program downloaded from this website: http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

The troubleshoot is not able to know the problem. The detailed failure is: Windows update encounters an error while searching for updates. Error code: -939523550.

=================

Edit:

I've checked my windows Log:

System Error Log:

Windows update  could not be installed because of error 3355443746 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Program Files (x86)\Lenovo\System Update\session\os7016ww_64\windows6.1-kb975599-x64.msu"        ")

App Error Log:

wuaueng.dll (608) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.

Can anyone tell me what's the problem? Thanks.

======================

Final Edit:

My problem is solved. Do not read any answers here because my problem isn't involved with any virus or similar.

I solved my problem by the following step, I think lenovo recovery fails some directory if the harddisk size is different (I guess)?

Step 3: Rename the temporary folder of Windows Update.

===============

This behavior may occur if the temporary folder of Windows Update has been corrupted. We

can refer to the following steps to rename this folder. Please be assured the folder will

be created again when we visit the Windows Update site again.

  1. Click Start, Run, type: cmd and press Enter. Please run the following command in the

opened window.

net stop WuAuServ

  1. Click Start, Run, type: %windir% and press Enter.
  2. In the opened folder, rename the folder SoftwareDistribution to SDold.
  3. Click Start, Run, type: cmd and press Enter. Please run the following command in the

opened window.

net start WuAuServ

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2011-03-01T09:59:40+00:00

From VincentZhang

===============

This behavior may occur if the temporary folder of Windows Update has been corrupted. We can refer to the following steps to rename this folder. Please be assured the folder will be created again when we visit the Windows Update site again.

  1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

net stop WuAuServ

  1. Click Start, Run, type: %windir% and press Enter.
  2. In the opened folder, rename the folder SoftwareDistribution to SDold.
  3. Click Start, Run, type: cmd and press Enter.

Please run the following command in the opened window.

net start WuAuServ

Thanks Vincent for taking the time to post this solution - saved me digging through my notes - and to re-iterate check to see if this works before wiping your disk :) J

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  1. Anonymous
    2011-10-11T19:55:23+00:00

    I had exactly the same problem on two Thinkpads. An sl500 and an sl 510.

    This did the trick for me with a slight twist.  I could not do the folder rename until I put her in safe mode. Then tne cmd line would not run in safe mode so a normal reboot was in order.... and the update service then ran fine without having to go into cmd.  I guess the reboot created the new uncorrupted update folder.

    Until I found this fix, I was going nutz!!!!!!

    Thanks

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  2. Anonymous
    2011-09-25T12:04:13+00:00

    SUPER !! merci beaucoup ! ça marche !

    thank's, the solution is perfect ! Zune works now.

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  3. Anonymous
    2011-09-17T22:29:02+00:00

    From VincentZhang

    ===============

    This behavior may occur if the temporary folder of Windows Update has been corrupted. We can refer to the following steps to rename this folder. Please be assured the folder will be created again when we visit the Windows Update site again.

    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

    net stop WuAuServ

    1. Click Start, Run, type: %windir% and press Enter.
    2. In the opened folder, rename the folder SoftwareDistribution to SDold.
    3. Click Start, Run, type: cmd and press Enter.

    Please run the following command in the opened window.

    net start WuAuServ

    Thanks Vincent

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  4. Anonymous
    2011-08-14T05:27:15+00:00

    This answer does not work for me. When I clck "Check for updates" I get an error that

    "Windows Update cannot current check for updates, because the service is not running. you may need to restart your computer"

    I've restarted the computer. I've manually stopped and started the WU Service and I still get this message. I've gone through the proceedure listed here with renaming the SD directory, and STILL get this error.

    This is a FRESH install of Windows 7 Ultimate 64-bit on a brand NEW Western Digital 750 GB SATA Drive on my Acer Aspire 6930 laptop. I should not be having a corruped SD directory to begin with.

    Anyone with another idea? I'm tempted to just ghost my Vista drive onto the new drive instead of using Windows 7, which is a shame as Windows 7 seems a WHOLE lot FASTER.

    Ideas?

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