original title: Another sad story of the dreaded BSOD... error: DRIVER_IRQL_NOT_LESS_OR_EQUAL ... Please advise as to best approach to remedy problem~ I guess it would be almost two weeks ago now that my wifes laptop first had the error (tech info line is as follows): iaStor.sys - Address FFFFF8800110BF2B base at FFFFF880010C1000, DateStamp 4a287aa4. The Laptop is a year old and has had no problems previously. I dont know all the specs but its an ASUS with an Intel Centrino and running Windows 7 OS. Here's what I have done so far: I tried to boot system in all SAFE modes ... no joy... same error~ I booted system with recovery CD and tried to to perform a restore from previous resore points (tried 3 previous dates so far) ... no joy ... same error~ (after reading previous posts of others with simular problems) I booted system with recovery/driver cd and renamed existing iaStor.sys to iaStor1.sys and, then copied iaStor.sys file from recovery/driver cd ... no joy... same error~ Submitting to my level of ignorance, I told my wife to take it Best Buy and have the Geek Squad Fix it... Knowing that she had purchased the extended warranty(costing $220), I thought it would certainly be covered! She reports them saying its not a harware problem, its a driver problem and it will cost $140 for them to fix it! She went on to tell me if we didnt have the warranty, the Geeks would chage $240, so we should feel better about that! lmao!!! we cant afford either ammount! Well the Geek in question may well be very computer savy but he is and idiot in securing company software as he left his diagnostic disk in my laptop. Lucky for him, I am an honest man and I wont go and sell Geek Squad software on the black market! *** Not wanting to loose any personal files existing, I have not completely reinstalled Windows 7... and I am really wanting to avoid that process (mostly, because figuring out how to copy everything without spending $$$ on an external is still baffling me!) I hope that you'all can walk me through the fix on this because I cant afford any other process to getting our laptop back on-line~ Thx in advance for your help, Ra USN ret

i set up Skydrive and am now trying to fix permissions... it wont let me upload minidump files

Hey Rob~ yeah... not been a problem since above post~

Hi, The video blacking out probably was a glitch caused by the disk issue being resolved. Keep an eye on it however it probably will not be permanent. Keep good backups of your data off the computer. Sounds like you are on the right track now. Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

ok... posting from the laptop now! YEAH!!! updated Windows defender and performed scan - no problems found now updating/installing all Windows updates~ one problem Ive noted is video is/was periodically going black (kind of a cascading effect of multiple windows closing then gos black.... then, moments later video comes back, in an oposite effect)... it did it three times... maybe a minute apart from the next... and now... maybe 15 minutes later... its not doing it.

... thinking I may now have a new problem in BCD... completed the following (derived from http://support.microsoft.com/kb/927392 ): Note If rebuilding the BCD does not resolve the startup issue, you can export and delete the BCD, and then run this option again. By doing this, you make sure that the BCD is completely rebuilt. To do this, type the following commands at the Windows RE command prompt: bcdedit /export C:\BCD_Backup c: cd boot attrib bcd -s -h -r ren c:\boot\bcd bcd.old bootrec /RebuildBcd it booted up!

Blue Screen error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Anonymous

original title: Another sad story of the dreaded BSOD... error: DRIVER_IRQL_NOT_LESS_OR_EQUAL ... Please advise as to best approach to remedy problem~

I guess it would be almost two weeks ago now that my wifes laptop first had the error (tech info line is as follows):

iaStor.sys - Address FFFFF8800110BF2B base at FFFFF880010C1000, DateStamp 4a287aa4.

The Laptop is a year old and has had no problems previously. I dont know all the specs but its an ASUS with an Intel Centrino and running Windows 7 OS.

Here's what I have done so far:

I tried to boot system in all SAFE modes ... no joy... same error~
I booted system with recovery CD and tried to to perform a restore from previous resore points (tried 3 previous dates so far) ... no joy ... same error~
(after reading previous posts of others with simular problems) I booted system with recovery/driver cd and renamed existing iaStor.sys to iaStor1.sys and, then copied iaStor.sys file from recovery/driver cd ... no joy... same error~
Submitting to my level of ignorance, I told my wife to take it Best Buy and have the Geek Squad Fix it... Knowing that she had purchased the extended warranty(costing $220), I thought it would certainly be covered! She reports them saying its not a harware problem, its a driver problem and it will cost $140 for them to fix it! She went on to tell me if we didnt have the warranty, the Geeks would chage $240, so we should feel better about that! lmao!!! we cant afford either ammount! Well the Geek in question may well be very computer savy but he is and idiot in securing company software as he left his diagnostic disk in my laptop. Lucky for him, I am an honest man and I wont go and sell Geek Squad software on the black market!

*** Not wanting to loose any personal files existing, I have not completely reinstalled Windows 7... and I am really wanting to avoid that process (mostly, because figuring out how to copy everything without spending $$$ on an external is still baffling me!) I hope that you'all can walk me through the fix on this because I cant afford any other process to getting our laptop back on-line~

Thx in advance for your help,

USN ret

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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42 answers

Anonymous

2011-02-21T23:01:21+00:00

i set up Skydrive and am now trying to fix permissions... it wont let me upload minidump files
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Anonymous

2011-02-21T22:59:24+00:00

Hey Rob~

yeah... not been a problem since above post~
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Anonymous

2011-02-21T22:53:37+00:00

Hi,

The video blacking out probably was a glitch caused by the disk issue being resolved. Keep an

eye on it however it probably will not be permanent. Keep good backups of your data off the

computer.

Sounds like you are on the right track now.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
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Anonymous

2011-02-21T22:07:50+00:00

ok... posting from the laptop now! YEAH!!!

updated Windows defender and performed scan - no problems found

now updating/installing all Windows updates~

one problem Ive noted is video is/was periodically going black (kind of a cascading effect of multiple windows closing then gos black.... then, moments later video comes back, in an oposite effect)... it did it three times... maybe a minute apart from the next... and now... maybe 15 minutes later... its not doing it.
Was this answer helpful?

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Anonymous

2011-02-21T21:32:24+00:00
... thinking I may now have a new problem in BCD...

completed the following (derived from http://support.microsoft.com/kb/927392 ):

Note If rebuilding the BCD does not resolve the startup issue, you can export and delete the BCD, and then run this option again. By doing this, you make sure that the BCD is completely rebuilt. To do this, type the following commands at the Windows RE command prompt:
- bcdedit /export C:\BCD_Backup
- c:
- cd boot
- attrib bcd -s -h -r
- ren c:\boot\bcd bcd.old
- bootrec /RebuildBcd
it booted up!
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