Windows update Yi Ruan Bluetooth HID Device driver update has broken Bluetooth on my PC

Anonymous
2011-04-27T21:44:48+00:00

Windows update Yi Ruan Bluetooth HID Device driver update has broken Bluetooth on my PC.

Every time I try to pair my mouse or keyboard with the PC they appear, pair (though don't work) and then promptly vanish again.  They work and pair with the hub during post and before login (ie, I can use the keyboard to type in my password) but once windows desktop appears they cease to work.

Windows 7 64 PRO

Logitech Dinovo Media keyboard + MX 900 mouse

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-04-28T21:04:14+00:00

This finally fixed it for me:

Device Manager - Open System Devices, you will find a Bluetooth HID Device. Double Click it, open Driver tab and click "Update Driver"

Select Browse my Computer, then "Let me Pick". It should now show TWO compatible drivers with exactly the same name. One of them is the Microsoft one, one is the non-working Chinese ****. Install one of them and see if the driver properties changed to the right (Microsoft) driver. If not, try again with the other one.

For me, the Microsoft driver was the first one in the list, but this may be different for you. Wow, an annoying and intense hour of trouble shooting finally over...

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Anonymous
2011-04-30T06:23:56+00:00

Folks,

I just spent six hours working to resolve this so I could get my wiimote working with my PC again.  Here is what I finally came up with.  I hope it helps someone.  My situation may be a bit worse than some of you as the wiimote has to re-pair with the PC every time the PC boots.

I deleted the YRT inf and driver files and then updated my system to search my local system first when adding a device and the windows update.  As long as you still have your original info and driver files for your device or have the old MS default ones you should be back in business.

One thing to remember is that if you add a device to your system and have an older driver on the system you will get that driver rather than a "new" copy if one exists on Windows Update.

  1. Go to c:\windows\inf and find the inf file that is for the YRT driver.  On my system it was oem56.inf.
  2. Go into your bluetooth devices and remove any devices that are using the YRT driver.
  3. Start a console window as administrator.  There are a number of ways to do this.  I have a console icon on my desktop so I just right mouse click over it and select run as administrator.
  4. In the console window enter the following command: "pnputil -d oem56.inf" substituting the file you found in step 1.  This should delete the YRT inf file and the driver out of the driver store.  If it doesn't add an -f to the command to force the delete: "pnputil -f -d oem56.inf".
  5. Once the inf and driver have been deleted go enter: "gpedit.msc" in the console window.  Select "Computer Configuration" -> "Administrative Templates" -> "System" -> "Device Installation" adjust the last policy "Specify search order for device driver source location" to "Search Windows Update Last".

Hope this helps,

digitalhack

Rockville, MD

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Anonymous
2011-04-28T07:35:13+00:00

Windows update Yi Ruan Bluetooth HID Device driver update has broken Bluetooth on my PC.

Every time I try to pair my mouse or keyboard with the PC they appear, pair (though don't work) and then promptly vanish again.  They work and pair with the hub during post and before login (ie, I can use the keyboard to type in my password) but once windows desktop appears they cease to work.

Windows 7 64 PRO

Logitech Dinovo Media keyboard + MX 900 mouse

Had the same issue with a Microsoft Bluetooth Notebook Mouse 5000, mine would pair and be transmitting (the bt radio light showed the activity that the mouse usually generated) but not work at all.

If you get them paired successfully:

go into the BT devices window,

right click on the device icon, then:

properties>hardware tab>highlight "Bluetooth HID Device" in the list>click properties>Driver Tab

Here the Driver Provider SHOULD say Yi Ruan, Beijing etc.

Hit "Uninstall Driver", and MAKE SURE the "Delete Driver Files" box is checked!

Then go back to the BT devices window and remove the now ghostly device.

Then re-pair it. My mouse seemed to find the right driver on the auto update once I paired it again, but I suspect that you could hit the "skip this" link in the driver pop-up box if it pulls the Yi Ruan one instead, and use the older drivers that should be on the computer already. The HID driver tab should say the provider is microsoft, now, if you go check it.

Hope this helped!

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  1. Anonymous
    2011-04-28T16:00:33+00:00

    I resolved my issue but it is rather lengthy and advanced. I used the software called Device Remover - Device Manager 0.9.3943.8855 Using that, I located the Yi Ruan ****'s registry entries and system files. Deleted them. I removed all BT peripherals that was attached to it, did a clean install of my BT adapter since this is a desktop with a USB BT adapter, installed the Windows Update's CSR software. I added the mouse and keyboard, installed fine with the exception, it couldn't find the Bluetooth HID Device driver since I deleted the Yi Ruan. I clicked update driver and selected manual update, meaning, DO NOT search the internet for the driver update it will download and install the same stupid Yi Ruan back, I selected all devices, made sure driver was MS manufactured and signed, after that my BT devices worked just fine.

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  2. Anonymous
    2011-04-28T14:41:01+00:00

    This is utter nonsense from MS again, my Sony Keyboard/Mouse set is rendered useless too thanks to MS, pushing out this Chinese ****... I am not going to sit around and wait for MS to respond, I tried to manually remove files that come with this Yi Ruan thing, I removed the related inf file (oem85 in Win Inf folder) I removed the bthbus.sys which has been replaced by Yi Ruan, removed the entire BT software but yet again Windows is pulling this YRT from somewhere. If we can delete the source then we can manually install an older MS BT driver we can download from the net...

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