When forwarding emails, pictures are stripped from text & put in slide show destroying original

Anonymous
2010-12-18T18:38:53+00:00

I have Windows 7 & IE8. When I receive a perfectly good email with pictures or gif's embedded in the text and TRY TO FORWARD IT, the forwarded email has all the pictures stripped out & put in a slide show. The text is full of the dreaded red x's & the whole thing is unreadable.

How can I stop this? Turn off the slide show feature?

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-12-04T16:23:25+00:00

    It seems to me that posts to this thread have degraded to Microsoft-bashing, and with little wonder.  An admitted "known problem" should well have been solved within the TWO YEARS that many of us have been complaining about this.

    Many of us feel self-righteously indignant because we have cooperated with Microsoft, linking or sending examples of the problem, ostensibly to the team charged with improving the Windows Live Mail client (program).  While I continue to wonder why action has not been taken, I would like once again to state the problem as I have come to know it.

    1. Mail messages created within WLM or MS Outlook, which include images embedded in the HTML, may be sent back and forth between these two mail clients with NO PROBLEM; that is, the images appear in the replies where they belong.
    2. These same messages, when replied-to by recipients using other clients (eg: Thunderbird and some Webmail utilities), will still show the images in the proper place when received by WLM and Outlook.  The same goes for messages that are created within Thunderbird or Webmail in the first place.
    3. HOWEVER: the message received as a reply from a recipient using Thunderbird or some Webmail utilities, or a message generated within Thunderbird or certain Webmail utilities, will still show images intact, but then cannot be replied-to or forwarded by WLM without having the images replaced by placeholders-with-red-Xs and the images appended as attachments by WLM.  At this point, WLM gives the message, "One or more pictures in this message could not be found. (etc.)"  This is NOT the case with an Outlook user, however, Outlook keeps the images embedded properly.

    My experience is that the problem always exhibits itself when a WLM user corresponds back and forth with a Thunderbird user.  Outlook and Thunderbird, on the other hand, work properly with one another.  Moreover, the previous version of WLM (2009, I believe) did not have this problem.

    That's my observation and I'm sticking with it.  Alternative experiences are more than welcome; let's please continue to provide worthwhile information that can be used to effect a fix.

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  2. Anonymous
    2012-12-04T15:39:48+00:00

    These are not the only ones having this problem there are many people who have the same problem, but are not writing.  They are doing just like I was I just Kept checking the web site and looking for a solution to this problem.  It is about time that this problem is taken care of as this has been going on for to long.  If it is not taken care of soon I suggest that every one go to a different E-Mail provider other than Windows Mail Live.

    They tell me THUNDERBIRD is very good. Think I might try it as I've had the same problem since Windows 7 and WLM. At this rate it'll soon be W dead M.

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  3. Anonymous
    2012-12-04T15:26:34+00:00

    @ SOCSeven

    Well hello there - glad to see you are still alive and kicking - it has been a long time with no results hasn't it? I suspect that Microsoft has been so focused on developing Windows 8, Windows Phone, and something called Surface ( they have to be kidding ), that they have completely ignored Windows Live Mail. But , in my humble oppinion, that is a poor excuse. Just the other day I asked the question "What is the future of Windows Live Mail?" So far no response.

    Merry Christmas to you, and to all the other good folk who have taken the time to contribute to this thread which you started 2 years ago.

    Cheers

     

    PS: This thread is marked as answered?????

    I just wish we could mark it solved.

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  4. Anonymous
    2012-12-04T15:22:48+00:00

    Hi everyone,

    As already confirmed on this thread, this is a known issue with Live Mail that should be fixed in the next release of the client. I'm afraid we still have no exact time to confirm when the next release will be. Updates should be posted in these forums.

    For the meantime, you can send the e-mail as attachment instead of forwarding them to your contacts. That should retain all the images in the e-mail.

    Well here we are - Windows Live Glenn M said on May 8, 2011, nearly one year ago,

     " this is a known issue with Live Mail that should be fixed in the next release of the client".

    So tell me Windows Live Glenn M, when will we see the  next release of the client?

    I am sure we are all waiting with bated breath for your answer.

    Tom (akaReallyoldguy)

    Now that WINDOWS 8 is out of the way MS might just concentrate on this problem Unless that is WINDOWS 9 is taking up too much of their time.

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  5. Anonymous
    2012-12-04T15:16:34+00:00

    @ SOCSeven

    Well hello there - glad to see you are still alive and kicking - it has been a long time with no results hasn't it? I suspect that Microsoft has been so focused on developing Windows 8, Windows Phone, and something called Surface ( they have to be kidding ), that they have completely ignored Windows Live Mail. But , in my humble oppinion, that is a poor excuse. Just the other day I asked the question "What is the future of Windows Live Mail?" So far no response.

    Merry Christmas to you, and to all the other good folk who have taken the time to contribute to this thread which you started 2 years ago.

    Cheers

     

    PS: This thread is marked as answered?????

    Merry Christmas indeed. Just don't send any cards via WLM 'cause there wont be any pictures.

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