network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2016-07-26T17:29:15+00:00

    This worked like a charm.

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  2. Anonymous
    2016-07-18T16:05:16+00:00

    Thanks,

    It helped on my new Win10

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  3. Anonymous
    2016-06-20T12:23:01+00:00

    Take a breath. I do not work for Microsoft.

    An average user is just fine with Windows. (This particular "problem" is cosmetic, since it doesn't affect functionality; when it reappeared, it went away on its own.)

    By the way, Apple's hardware and OSes have bugs, too. If you want a simplistic and limited system, then go for it.

    And watch your language.

    The reason for the triangle "warning" is the state of a registry key. If you are NOT connected to the internet then the key value is set and the warning appears. The reason there are so many "solutions" is because there are many ways to reset the registry entry, from direct mod to driver replacement to device reinstall, even a restart in some cases. Why we have to do this is the question. It does seem to be a fairly common problem based on internet threads/visits.

    MOST users can function without correcting it, that is true, thank you for that!

    HOWEVER... 

    This problem CAN bring real functional issues. I have been fighting this issue because some applications, like AutoCAD by subscription from AutoDesk, check this registry flag for internet connectivity. This program needs to "phone home" for license verification over the internet monthly. If the flag is not set to the value "connected" then the program won't operate after a period of time. So it's more than cosmetic. I have found a work around for now, but it's far from solved.

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  4. Anonymous
    2016-06-19T21:24:17+00:00

    All you <removed> do is make it impossable for any average user to use a PC.

    Take a breath. I do not work for Microsoft.

    An average user is just fine with Windows. (This particular "problem" is cosmetic, since it doesn't affect functionality; when it reappeared, it went away on its own.)

    By the way, Apple's hardware and OSes have bugs, too. If you want a simplistic and limited system, then go for it.

    And watch your language.

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    0 comments No comments