network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2017-02-06T15:13:45+00:00

    Hi,

    Open services.msc and restart Network Location Awareness.

    This usually solves almost all UI indicators went awry.

    Thanks,

    Alex

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  2. Anonymous
    2013-09-28T20:47:41+00:00

    I just finished loading W7 Pro on an old server and this curious issue popped up.  I resolved it by going into Local Area Connection Properties and unchecking IPV6.  After that no issue.  Might want to try this first as it is quick and easy to do and reverse.

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  3. Anonymous
    2013-05-07T18:50:13+00:00

    I wrote a manual , how to solve this error.

    LINK

    I hope it helps , because I struggled with this error for a few days :(

    Thank you very much, it worked very fine!!! a easy and quick solution!

    Here is the solution hyperlinked before:

    • Start button > Computer > System properties (in the blue bar near the top of the screen) > Device Manager (in the blue area at left of the screen)
    • Network adapters: double-click this entry in the list
    • Right-click Broadcom (or other internal wireless adapter) > Uninstall … BUT /!\ leave UNCHECKED the box marked “Delete the driver software for this device”
    • After uninstalling, the Device Manager list refreshes. In the blue area near the top of the screen, click Actions, then Scan for hardware changes.
    • That should reinstall the network adapter, and the device driver software for it.
    • In most cases you will need to restart.

    Read more at http://www.note.id.lv/2013/02/windows-7-network-tray-icon-showing.html#z1wYxkQqKkBuRrf9.99

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  4. Anonymous
    2011-11-20T17:19:32+00:00

    Hi,

    Since how long have you been facing the issue?

    Method 1: Follow the steps provided in the following link and check if that helps.

    ‘Wired and wireless network connection problems in Windows’

    http://windows.microsoft.com/en-US/windows/help/wired-and-wireless-network-connection-problems-in-windows

    Method 2: Uninstall and reinstall the network adapter drivers and check if the issue persists.

    a)    Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    a)Double-click Network Adapters, right-click your adapter, and then click Properties.

    b)    Click the Driver tab, and then click uninstall.

    Once you uninstall the drivers then download and install the network adapter drivers from the manufacturer’s website, refer the following link to update the drivers.

    ‘Update a driver for hardware that isn't working properly’

    http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

    You may also refer to the following link for more information.

    ‘Update drivers: recommended links’

    http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links

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