network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2014-07-15T15:55:44+00:00

    Fixed my issue.  Thanks!

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  2. Anonymous
    2014-06-08T00:06:51+00:00

    My setup- Windows 7 Professional, new install on refurbished system. I did not notice this problem initially, so I'm not sure when it began (triangle icon in yellow, but Internet works).

    After trying several ideas in this forum,  I finally uninstalled Kaspersky Internet Security 2014 (KIS 2014) and saved license information. Problem solved. I reinstalled Kaspersky and made sure no programs were running. I remember when I installed Kaspersky I was running Malwarebytes Premium (a scan) in the background. I had just finished installing Malwarebytes and had begun a full system scan. Windows Update was also active in the background. Perhaps, a combination of events happened related to installing KIS 2014 caused the problem (triangle icon in yellow, but Internet works).

    What I should have remembered, a basic rule- When installing a program always have all other programs off and (or) closed.

    In other situations uninstalling and reinstalling the network adapter helps. Or, driver update.

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  3. Anonymous
    2014-01-05T20:19:47+00:00

    For Windows 8.1 users:

    i was curious why my network icon would sometimes show the red "Not connected" status.. when my connection was fine.

    i was able to pinpoint it to Windows Connection Manager service.

    (this service is set to Manual by default)

    Synopsis:

    By some unknown glitch.. if your computer is restarted and this service does not start..

    it will trigger the network icon to show the "Not connected" symbol.

    Solution:

    • start Windows Connection Manager service..

    (you'll notice.. as soon as it's started.. the Network icon will return to normal status, if not, simply restart PC.)

    Optionally

    Set service to Automatic..

    For me.. this service is not important enough for Automatic status..

    infact.. i use batch files for starting & stopping this service..

    By default.. i have this service disabled.. (connectivity is not affected)

    ie.

    Start.cmd batch file:

    @echo off

    echo Starting Windows Connection Manager service ...

    sc config Wcmsvc start= demand

    SC start Wcmsvc

    Stop.cmd batch file:

    @echo off

    CLS

    echo Stopping Windows Connection Manager service ....

    SC stop Wcmsvc

    sc config Wcmsvc start= disabled

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  4. Anonymous
    2012-12-14T16:48:49+00:00

    i have the dreaded triangle icon in yellow too. brand new, out of the box toshiba windows 7. i have had many issues, but this one takes the biscuit. so....i connect to many routers in different countries. also i use a Alpha wireless Lan utility with an external antenna to give increased wifi conectivity. either with or without the external antenna i get this problem, the dreaded yellow icon over the wireless indicator at the taskbar. i have been meaning to post on here for ages but have just got the time now, hence this post. 

    so here is my theory. i have no problems with certain routers. i have performed every repair and reconfigeration and uninstall as is humanly possible. one thing that works allbeit temporarily, is uninstalling the driver, but even now i find that this fix does not work anymore. the router is a NordNet 26CC. it is a tiny thing and if i re set it the problem sort of goes away then returns another time, or when i disconnect re connect the offending laptop. i deduce therefor, that if you have followed instructions and uninstalled drivers and re set things, and still have the problem, then the problem is with the router. this is annoying, as an xp model and another windows 7 model work perfectly, but this toshiba does not. i still get internet, but that irritating yellow triangle sits there and reminds me that the ubuntu is beckoning. don't get me wrong, i love microsoft, but for me, with issues like this, and others i fail to mention, it's days are difinitely numbered.

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