Here's another option:
go to Microsoft.com, using your MS Edge or browser.
when MS,com opens look at the bottom of the page and you should see a line that says: Contact Us. Click on it and a page at MS.com should open with a big question area that says "What can we help you with?
Then just below that, to the left under a small picture you'll see "Accounts and Billing, click on it.
A window should open where it says: Manage your account on the WEB site Click on it and a window will open that will show your Microsoft account information.
If nothing is there then you probably no longer have a MS account.
So you should create a new one at Microsoft.com.
When I do this my account information shows up BUT not the local account info since it's NOT set up on the web!
Your web account for Microsoft should show up!
Now if you see your account back up to the last window and go down to
Windows, Office, etc and click on it and a window will open where you can Chat with a tech to ask them to help you reset you MS user account on your PC and get rid of the "local" user account.