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After using Windows Vista for years in my Dell Inspiron1420 laptop I now get message on screen
"Windows Vista Build 6002 This copy of Windows is not genuine "
I am then told
This copy of Windows is not activated.Click here to activate Windows now
Product ID 89578-OEM-7332157-00204 Change Product Key
when I do that I am told it is INVALID
Dell confirm they do not preload fake windows software.
What can I do?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My problem with Vista is getting more convoluted with emails addressed to NOEL and Cecilia neither of whom is me ending up in my inbox ,,,,they seem to have a similar problem though so are the 3 of us going around in a circle now.At this rate we might be obliged to purchase Windows 8 to resolve our strange and inexplicable problem
It is getting more complicated with a string of comments addressed to NOEL when I am NOT NOEL !
OK I keyed in the product key but got message
the product key you have entered does not appear to be a valid Windows Vista productt key
what else can I do next
Great but what do U do with this diagnostic report to get ridof the persistent THIS IS COPY OF WiNDOWS IS NOT GENUINE message on screen ?
For some reason the Operating system is unable to properly read the BIOS SLIC table on which it depends to self-activcate teh OEM_SLP License in use.
The solution is to change the Product Key to the one on your COA stiaker on the machne's case, and then activate by phone.
Open System Properties, and scroll to the bottom of the page - cick on the Change Product Key link there, and follow the instructions - when it comes to activation pick teh alternative method - phone.
