Windows 7 Service Pack 1 made my computer slow down

Anonymous
2011-02-25T00:37:43+00:00

Yesterday I was dumb enough to install Windows 7 Service Pack 1 in my HP dv6-1253cl laptop and now all programs in my laptop take longer to start up, compared to the day before yesterday. I've installed no additional software or hardware in the meantime. The only difference is the Service Pack. My main program, Call of Duty World at War now takes FIVE times as long to start and also between screens. Response is now also lagging and all programs now freeze for about 30 to 45 seconds before they respond again.

I've tried uninstalling the Service Pack 1, but inexplicably there remain a ton of updates that weren't removed.

Doesn't Microsoft check the quality of the patches they release? What can i do now to regain the performance i had only two days ago?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-02-25T18:06:20+00:00

Hi   daffy688's,

Windows 7 Service pack and other Windows Updates are released to improve the performance, reliability and security of the system, there could be several causes why you are experiencing performance issue on your computer.

I would like to clarify if you have uninstalled or removed Service Pack 1 from your computer.

You may try the following steps:

Method 1: Run the performance troubleshooter and then check

Open the Performance troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter

**Method 2:**If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

Method 3:   Put the computer in clean boot and then check to see if the issue persists

Follow  Step 1 in the link below,

**How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7**

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.

Important: - Remember to put the computer back to normal startup follow   step 7 in the link.

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

***************************************************************************

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2011-02-28T21:52:06+00:00

Hi   daffy688's,

 

Windows 7 Service pack and other Windows Updates are released to improve the performance, reliability and security of the system, there could be several causes why you are experiencing performance issue on your computer.

 

I would like to clarify if you have uninstalled or removed Service Pack 1 from your computer.

 

You may try the following steps:

 

Method 1: Run the performance troubleshooter and then check

 

Open the Performance troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter

 

**Method 2:**If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

 

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

 

Method 3:   Put the computer in clean boot and then check to see if the issue persists

Follow  Step 1 in the link below,

**How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7**

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.

Important: - Remember to put the computer back to normal startup follow   step 7 in the link.

 

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

***************************************************************************

Visit our Microsoft Answers Feedback Forum and let us know what you think.

 

I too had the same problem.  Quad Core Desktop, 4 gig Ram, 500 gig HD 2/3 empty...I defrag 2 x a week and run AV and don't go on any websites or have torrent or any of that stuff.  My machine is clean for business only.

My machine was running pretty fast until I installed SP1 for Windows 7, 64 Bit last weekend (FEb 25, 2011). 

Now it is SLOW booting, it takes 2-3 minutes, and programs are extremely slow to respond.

Can you make any suggestions outside of reimaging my entire system that would clean this up?

I don't want to have to get on phone support for MS Office Small Business and argue that I am reimaging my system and they should let me reinstall my 1 license.  I had to put up with this recently...and I was very upset.

Best Regards,

ScottKG.

Was this answer helpful?

5 people found this answer helpful.
0 comments No comments

151 additional answers

Sort by: Most helpful
  1. Anonymous
    2011-12-16T19:49:54+00:00

    Late december 2011 and SP1 still killing computers. My HP quad-core 64bit started by running slow and absolutely crawling on the internet. Tried the above fixes disabling this and that with netsh, no go. Now the internet doesn't work at all, but says I'm connected and the troubleshooter can't find any problems. Tried system restore, went to 3 different restore points. Still not working. Says SP1 is gone, but problems persist. I can ping ip addresses but not domain names. Other computers on the same network operate just fine. Found my serial # for my Windows 7 Ultimate, can't find the disk. Made a restore disk to boot from using one of my Windows Backup images. Glad I set them up. Just wish the "Restore from Image" link in Windows Backup worked...but it did nothing. SFC found some errors, but fixing them seems to have changed nothing. Noticed a Realtek driver was "not compatible with this OS" in the error logs, updating drivers did nothing.

    So I write this from my perfectly working XP system while I wait for Restoring Disk C to finish....meanwhile I'd like to add to the additional complaints on here about the "help" received. If you can't understand the problem, please don't try to comment on it. Google it, there are thousands of users experiencing this. Telling them to select this, disable that, change whatever isn't helpful when you're guessing. Telling them it's their fault is just inflamatory. Read through the posts again, there are a lot of people who put SP1 in from a clean install. That means it's not their 3rd party applications, it's not a virus, it's not ignorance of the error logs. It's a bad update that's disabling their computer. I'm glad some of the fixes worked for some people but it would be great if any of it worked universally. It would be even better if MS fixed it. They should know by now what SP1 will screw up and what it won't. You'd think they'd make a simple fix and update their software? Sadly us everyday ordinary users are constantly stressed by having to decide to trust MS or leave our system potentially vulnerable. I get that Windows 8 is right around the corner already, but this being an extremely successful OS you'd think that they would put a bit more care into it. That's what the complaints are. Yes we all should have our personal IT guys here checking our error logs and updating drivers but the reality is we don't. We are the average ordinary everyday users that Microsoft targeted it's product towards. We are the people who spent $200-$600 on a computer and expect it to work. We are the people who don't use NETSH to fix problems. We are the customers. And for an update to be screwing up computers for over 10 months is just sad. What's even worse is that there is not 1 universal fix.

    I'm off my soap-box and back to watching the blue bar creep across the screen. If anyone reading this is contemplating SP1, just realize that your computer MAY become unstable and if it does....nobody yet knows how to fix it.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2011-11-19T05:05:51+00:00

    The solution suggested by Tom Lindy to disable TCP autotuning seemed to help considerably.  In case you land on this page before seeing that, here's an image he cites showing what you do from the command prompt:

    http://www.sysprobs.com/wp-content/uploads/2009/12/netsh.png

    It's on page 10 of this litany of complaints with so few solutions.

    Also, If you are experiencing very high CPU usage after 7 w/SP1 starts see:

    Windows 7 computer slow after SP1 upgrade due to high mscorsvw.exe CPU usage    

    (scroll all the way down for the instructions, which I haven't tried yet.)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2011-11-19T03:58:04+00:00

    Yeah.  Agree with notion it's a MSFT problem.  Just installed SP1 on an oldish laptop that dual boots XP and 7.  Both were running satisfactorily.  Installed a ton of security updates on XP, slowed it a little, but haven't cleaned up yet.  Installed SP1 on 7, now it runs like a cross between a pig and a turtle.  Seems to have decreased efficiency of processor, memory and page file usage. 

    It is amazing that MSFT hasn't researched this and posted every conceivable fix to a forum like this.  I have a bunch of their certs and was an MCT for 4 or 5 years, and the company rarely fails to disappoint me. 

    I'm using xp now, and just started looking into the 7 SP1 problem.  Will try the two fixes posted here - just wanted to note that 11/18.

    And just a note to the guy who said you have to install SP1 if you want your computer to be up to date -  What everyone has been saying here is that in this case being up to date means having a computer that sucks.

    Was this answer helpful?

    0 comments No comments