Hi After working with Microsoft and being asked to pay a lot of money for tech support, I decided that I would go with another email front end. I also have outlook as well as WLM, but never used it as WLM was sufficient. Outlook didnt work either, though I could see online all my web based mail.
I use Mailbird now and had a hassle free instant installation (automatically selecting the right POP3 etc services, as opposed to me having to type them in) and even went for the special price lifetime membership. Its free but the few dollars I paid gave me more functionality.
Note that if you do this you need to give it some time to download all your emails from the server and have them local once you have installed the client
Jon