Cannot download iTunes for Windows 7 64-bit.

Anonymous
2009-12-05T04:51:09+00:00

Iam trying to install ITUNES. I have Windows 7 .I am running 64-bit. I can not get ITUNES to download. It says it is incompatible. I tried version 9.02, anyone please help!!!

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-12-05T07:38:37+00:00

When using a 64 Bit Version of Windows always try to get the 64Bit version Applications to ensure Full Compatibility and Stability.

iTunes also provides a 64Bit version.

Download iTunes 64Bit from : http://www.filehippo.com/download\_itunes\_64/

Was this answer helpful?

70+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2010-05-23T12:20:02+00:00

Hello all,

If you are still having problems installing iTunes on Windows, then try the following:

I suggest you download and install the Windows Installer Cleanup Utility fromhere.

You can use the utility to remove installation information for programs that were installed by using Windows Installer. Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Once you have opened the Windows Installer Cleanup Utility, it will populate all of the programs installed on your computer by Windows Installer. Select iTunes and then click on the Remove button. It will remove any corrupt or incomplete iTunes files from your computer. Then remove Bonjour and QuickTime. They will both be installed again with iTunes.

NOTE: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.

Then go to Apple.com and download the latest version of iTunes for 64-bit and try the installation again. You should now be successful in installing iTunes.

If you are still having problems, please refer to the Apple document support: http://support.apple.com/kb/ht1923

Hope this helps.

I'll check back frequently for any other questions.

Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2010-09-27T16:01:57+00:00

You are probably getting errors because the iTunes that you originally installed is too old to be updated. I recommend that you uninstall iTunes 8 completely by following the detailed instructions in the following service bulletin from Apple:

http://support.apple.com/kb/ht1923

Read this bulletin carefully and uninstall all Apple software in the proper sequence to avoid problems. Reboot your system after the 'Uninstall' before you continue.

After you have rebooted, download iTunes from this site:

http://www.apple.com/itunes/download/

When you open the download page, notice that the upper option is selected by default. Although it says XP, Vista, Windows7 you DON'T want this download. Select the option below this, which is labeled Windows 64 bit. 

Let me know if you have any further problems.

Was this answer helpful?

0 comments No comments
Answer accepted by question author
Anonymous
2010-09-11T05:12:37+00:00

I just bought a new lap top and had the same problem..i went to this site and downloaded and now is all working for the windows 7..hope it helps out

http://support.apple.com/downloads/iTunes_8_0_2_for_Windows_64_bit

Was this answer helpful?

0 comments No comments
Answer accepted by question author
Anonymous
2010-05-05T00:27:39+00:00

http://www.apple.com/itunes/download/

you want version 9.1.1 available from the Apple site above. This is the latest version for Win 7 64 bit. It worked for me but remember to remove all old Apple software from your PC before installing.

I still can not get Itunes to detect my apple TV on the home network. Does anyone have this problem too?

Was this answer helpful?

0 comments No comments

180 additional answers

Sort by: Most helpful
  1. Anonymous
    2010-04-16T05:29:03+00:00

    http://www.pcworld.com/article/188534/turn\_off\_windows\_7\_compatibility\_mode\_for\_itunes.html

    Following up on this annoying problem.

    The link above was provided by Apple support. It explains how to remove the annoying compatibility message Itunes reveals. I tried it and it works. I did this after I uninstalled all Apple programs and reinstalled Itunes 64bit released March 30.

    Now I still can not detect my Apple TV. Apple support said this is because ITunes can not get through my Norton Firewall/ Virus/Security Programs. Apple said call Norton. I did that and they pay us $70 and we will tell you how to fix it. I called Costco Concierge and they said download Norton Remove from Norton website and get rid of this monster. I did that and my pc is now running better. Ijust use windows firewall and NOD32 AV.

    But Itunes still WILL NOT detect my Apple TV. I have pinged it and the Apple TV is connected via my network to my pc. Apple TV works great from the room where it is installed. But I can not sync with it. (worked fine before I bought a Win 7 PC). 

    If anybody nows how to solve this problem I would love to know about it.

    Doug

    Was this answer helpful?

    0 comments No comments