Hello DKR81,
I would check and see the system requirements of the NCLEX 4000 and see if it is compatible with Windows 7.
If not, you might try installing in Compatibility mode for Windows Vista or Windows XP.
If the program is not compatible, then you may try to install and run the program in compatibility mode.
Use the following steps:
1)
Right click on the Program
2)
Click on Properties
3)
Click on Compatibility tab
4)
Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.
Refer to the link here: Make older programs run in this version of Windows
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
If the compatibility is not successful, then try and run
the Program Compatibility troubleshooter:
1. Open the Program Compatibility troubleshooter by clicking the
Start button.
Then click
Control Panel. In the search box, type troubleshooter, and then click
Troubleshooting. Under Programs, click
Run programs made for previous versions of Windows.
2. Follow the instructions in the troubleshooter.
If you cannot install a program, insert the installation disc for the program and, using the troubleshooter, browse to the program's setup file, usually called Setup.exe, Install.exe, or something
similar. The troubleshooter is not designed to work on programs that have an .msi file name extension.
Hope this helps.
Thanks,
Marilyn
Microsoft Answers Support Engineer
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