Update Windows media player to 2.5.0.1 on Windows 7

Anonymous
2010-04-14T14:20:45+00:00

I am trying to use the OverDrive Media console but I cannot upload books because it says the security on my windows media player is out of date.  I tried the upgrade tool that is built into OverDrive but nothing happened.  Then I tried the website everyone says to go to (http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp) and that did nothing.  The button is not pushable.  I think it has something to do with Windows 7 that is causing the problem.  Any Ideas?

   Thanks

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-04-15T13:07:23+00:00

Hi Dsa2402,

a) Do you get any error message when you try to upload/download books?

Currently there is no security update for Windows Media Player.

Check if your Over Drive Media console is compatible for Windows 7. Click here

You may also try the following steps. This may not be a resolution but a possible workaround. ( only if you get the following "error code 0×80070057: The parameter is incorrect for OverDrive media console ” )

  1. Open “Control Panel”.
  2. Open “Folder Options” and select the “View” tab.
  3. Select “Show hidden files and folders”.
  4. UNCHECK “Hide protected operating system files”.
  5. In the warning message you receive, click “Yes”.
  6. Click “OK”.
  7. Close the Control Panel
  8. Click the Start button. In the “Start Search” box, paste the following:

C:\Users\All Users\Application Data\Microsoft\Windows\DRM

  1. Delete ONLY the following 4 files:

blackbox.bin

drmstore.hds

v3ks.bla

v3ks.sec

  1. Close this window and open OverDrive Media Console.
  2. Go to “Tools > Windows Media Player Security Upgrade”.
  3. Once the upgrade is complete, try downloading a book.

If this does little help contact OverDrive : http://overdrive.com/contactus/

Similar issue has been discussed here with a possible resolution

http://social.answers.microsoft.com/Forums/en/vistamedia/thread/5430e391-520e-4ccb-9e9e-6093a8fae0fa

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2011-02-17T10:42:15+00:00

    Thank you Jgug... I did this and it worked. I had been searching and trying everything. I usually use Firefox for my internet, but by going to IE and following your instructions I am now able to download my books from the library. THANK YOU VERY MUCH

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  2. Anonymous
    2011-03-22T23:00:21+00:00

    Same problem, for some reason the link just doesn't work with firefox

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  3. Anonymous
    2011-03-29T17:57:01+00:00

    thank you it woked !!!

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  4. Anonymous
    2011-05-13T17:27:57+00:00

    I have gone through all the steps and when I get to the Security component upgrade in IE  it starts the "Upgrading security components and I get an error message saying one of the components (unnamed) is missing and it starts a utility to download the components and it fails saying the component was not updated and it bounces me out and grays out the selection.

    When I use the Security upgrade in Overdrive it goes through the steps and I get the message that it has been upgraded but then when I try to download a book it tells me I have to Upgrade again,???

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