Update Windows media player to 2.5.0.1 on Windows 7

Anonymous
2010-04-14T14:20:45+00:00

I am trying to use the OverDrive Media console but I cannot upload books because it says the security on my windows media player is out of date.  I tried the upgrade tool that is built into OverDrive but nothing happened.  Then I tried the website everyone says to go to (http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp) and that did nothing.  The button is not pushable.  I think it has something to do with Windows 7 that is causing the problem.  Any Ideas?

   Thanks

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2010-04-15T13:07:23+00:00

Hi Dsa2402,

a) Do you get any error message when you try to upload/download books?

Currently there is no security update for Windows Media Player.

Check if your Over Drive Media console is compatible for Windows 7. Click here

You may also try the following steps. This may not be a resolution but a possible workaround. ( only if you get the following "error code 0×80070057: The parameter is incorrect for OverDrive media console ” )

  1. Open “Control Panel”.
  2. Open “Folder Options” and select the “View” tab.
  3. Select “Show hidden files and folders”.
  4. UNCHECK “Hide protected operating system files”.
  5. In the warning message you receive, click “Yes”.
  6. Click “OK”.
  7. Close the Control Panel
  8. Click the Start button. In the “Start Search” box, paste the following:

C:\Users\All Users\Application Data\Microsoft\Windows\DRM

  1. Delete ONLY the following 4 files:

blackbox.bin

drmstore.hds

v3ks.bla

v3ks.sec

  1. Close this window and open OverDrive Media Console.
  2. Go to “Tools > Windows Media Player Security Upgrade”.
  3. Once the upgrade is complete, try downloading a book.

If this does little help contact OverDrive : http://overdrive.com/contactus/

Similar issue has been discussed here with a possible resolution

http://social.answers.microsoft.com/Forums/en/vistamedia/thread/5430e391-520e-4ccb-9e9e-6093a8fae0fa

Azeez Nadeem - Microsoft Support

Was this answer helpful?

0 comments No comments

77 additional answers

Sort by: Oldest
  1. Anonymous
    2010-09-24T20:36:16+00:00

    I have the same problem:  When I try to download a book I get the message Error 0xc00D271 Digital RIghts Management.  I tried the Windows Media Player Security Upgrade but it will not work for me either.  Every time I try to run it, an error box pops up that says, "A problem has occured in the digital rights management component.  Contact microsoft Support."  

    So, I've asked and asked and no solution works.  I received the same advice dsa2402 got and had the same problem being unable to search for those files.  I am NEVER buying a Microsoft computer again because they have been unable to help me fix this problem, even with hours and hours spent trying to use hotfixes and using various community helps.  I have seen NO solution to this problem, and downloading books from my library is one of the main things I use a computer for.

    If anyone ever finds a way to fix this problem, let me know.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2010-12-09T22:07:44+00:00

    Thanks Silver-Peak, you ve got it right

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2010-12-31T22:23:56+00:00
    • I had all the same problems and then found this site.   I tried putting in the origianal thread similar to this and it didn't work.  This one had a  has a few additional paths at the end and it went right to the windows security update for windows 7 and actually let me download it.
    • Security component upgrade
    • Security component upgrade This page lets you upgrade the security components of your digitalmedia player so you can play protected files on your computer.

    drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2011-02-15T15:56:27+00:00

    To fix this go to Tools then "Internet Options". Go to the Security tab and uncheck "Enable Protected Mode" then close IE. Repoen it and go to download the upgrade. This worked for me.

    Was this answer helpful?

    0 comments No comments