Update Windows media player to 2.5.0.1 on Windows 7

Anonymous
2010-04-14T14:20:45+00:00

I am trying to use the OverDrive Media console but I cannot upload books because it says the security on my windows media player is out of date.  I tried the upgrade tool that is built into OverDrive but nothing happened.  Then I tried the website everyone says to go to (http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp) and that did nothing.  The button is not pushable.  I think it has something to do with Windows 7 that is causing the problem.  Any Ideas?

   Thanks

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-04-15T13:07:23+00:00

Hi Dsa2402,

a) Do you get any error message when you try to upload/download books?

Currently there is no security update for Windows Media Player.

Check if your Over Drive Media console is compatible for Windows 7. Click here

You may also try the following steps. This may not be a resolution but a possible workaround. ( only if you get the following "error code 0×80070057: The parameter is incorrect for OverDrive media console ” )

  1. Open “Control Panel”.
  2. Open “Folder Options” and select the “View” tab.
  3. Select “Show hidden files and folders”.
  4. UNCHECK “Hide protected operating system files”.
  5. In the warning message you receive, click “Yes”.
  6. Click “OK”.
  7. Close the Control Panel
  8. Click the Start button. In the “Start Search” box, paste the following:

C:\Users\All Users\Application Data\Microsoft\Windows\DRM

  1. Delete ONLY the following 4 files:

blackbox.bin

drmstore.hds

v3ks.bla

v3ks.sec

  1. Close this window and open OverDrive Media Console.
  2. Go to “Tools > Windows Media Player Security Upgrade”.
  3. Once the upgrade is complete, try downloading a book.

If this does little help contact OverDrive : http://overdrive.com/contactus/

Similar issue has been discussed here with a possible resolution

http://social.answers.microsoft.com/Forums/en/vistamedia/thread/5430e391-520e-4ccb-9e9e-6093a8fae0fa

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2012-11-09T01:28:02+00:00

    OMG. Thank you sooooooooooooo much. I have spent the last 4 hours trying to fix this problem and you just fixed it for me!!!

    Thanks a million :)

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  2. Anonymous
    2012-11-03T13:36:10+00:00

    What worked for me was turning off Windows firewall first. Open overdrive and choose security upgrade. Press F1 to go to the upgrade site and press upgrade. It worked for me! Of course make sure to turn the firewall back on swhen you are done.

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  3. Anonymous
    2012-10-30T02:16:16+00:00

    I found the answer to this one by going to a troubleshooting page offered by my library and it worked.  At the bottom of the page for the following link it will show you how to actually get it to accept without the button being grayed out.  Hope this helps

    http://help.overdrive.com/search-results?indexCatalogue=helparticles&searchQuery=Windows+Media+Player&wordsMode=0

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  4. Anonymous
    2012-10-22T11:54:50+00:00

    Thank You!! Thank You!! Thank You!! I have tried everything and nothing would work!! It just kept telling me I need to do a security upgrade to 2.0.5.1 or something like that. It was so frustrating!! Thanks for you handwork and advice!!

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