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**Method 1. Run the Record Sound Troubleshooter:**Open the Record Sound troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Troubleshoot audio recording. If you're prompted
for an administrator password or confirmation, type the password or provide confirmation.Let's cross check if the Sound Device and the Recording Microphone is enabled.
http://windows.microsoft.com/en-us/windows7/Open-the-Recording-Audio-troubleshooter
Method 2.
Perform the task mentioned below to enable the Microphone:
- Go to Start and click on control Panel.
- Click in Sound, then a new window will open up.
- In the new windows click on the tab"Recording" and right click in the winodw and click on Show Disabled devices.
- Now check if Microphone is listed there and right click on it and choose enable.
- Once you enable it, right click on it update the driver under Properties option.
Method 3.
Update the driver for Sound Devices:
- Access Device Manager by clicking the Windows Start Button > Control Panel > System and Maintenance.
- Then scroll down and click on Device Manager.
- Then expand Sound, Video and Game Controllers" by clicking on the + sign, right-click over the sound device and click Update Driver.
Refer the articles below for additional help about updating the drivers:
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links
Hope it helps.
Thanks and Regards:
**Shekhar S - Microsoft Support.**Visit our
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