updates not responding error code 80070641

Anonymous
2009-03-15T14:13:54+00:00

I receive the following error code for updates 800 70641

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-03-15T23:04:04+00:00

Welcome to the Microsoft Windows Vista Communities site.

Windwos Update Error 0x80070641

The definition of the error code you’ve received 0x80070641 can be found below:

ERROR_INSTALL_SERVICE_FAILURE - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.

If you can successfully install applications that rely on the Windows Installer then the service itself is most likely functional, and was simply in use at the time of the update. Thus, you will want to make sure that the Windows Installer service is not in use prior to attempting updates.

If the issue persists after you’ve confirmed no installations are taking place proceed with the troubleshooting below.

How-to stop the Windows Installer service.

If you are sure no installations or configurations, which rely on the Windows Installer, prior to updating you can try manually stopping the Windows Installer service, and then attempting Windows Update. If the error code persists after that the issue may be related to a corrupt or otherwise damaged Windows Installer.

Stop the Windows Installer service and then use Windows Update…
1.    <br>Click<br>Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.<br><br><br>2.    <br>At the<br>Command Prompt window type the following, and press Enter:<br><br><br>3.    <br>net stop msiserver<br><br><br><br><br> Note:<br>This will effectively stop the Windows Installer service. This service will load-on-demand so manually stopping it does not adversely affect the computer. <br> --- <br><br><br><br>4.    <br>Launch<br>Windows Update, and then attempt to install the previously failed updates.

If this troubleshooting does not address your present error code please let the community know. Be sure to include all relevant information, and the steps you’ve already taken to try resolving this issue. Please include the results of the troubleshooting I’ve provided, and we would be more than happy to assist you further.

[Jared


Microsoft Answers Support Engineer Posting to you from Windows 7!

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

51 additional answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2011-03-13T23:09:30+00:00

    I followed the instructions above to no avail, the updates still won’t load.

    Error Code 80070641

    Security Update for Groove 2007 (KB2494047)

    Download size: 1.7 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    Security vulnerability exists in Microsoft Groove 2007 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability

    And

    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2508979)

    Download size: 3.2 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    This update provides the Junk E-mail Filter in Microsoft Office Outlook 2007 with a more current definition of which e-mail messages should be considered junk e-mail.

    Can you please assist?

    Regards,

    Biker Boy.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2011-01-17T15:22:42+00:00

    Running Windows XP, I have (had) 8 updates failed to install.  Jumped thru many hoops, finally getting an MS Help Desk chat session.  Got a 5 page instructional "how to" on getting the installer service under control.

    I checked the KB on getting the error again today and discovered Sojail's instruction. "No WAY it can be that simple!?!"  But it was.

    Obviously, MS update induced the error.  MS engineers designed their prog to be difficult to control.  MS Help did their best, but it's really hard when not at the keyboard.  In addition, their answer is based on our input, which we NEVER make a mistake in submitting <G>...

    So, keep on checking back if you don't hit paydirt at first. There's always a Mr. Patel lurking around who has the answer.  Go FORUMS!!!

    Thanks!  Pat Martin - "I support the right to arm bears..."

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2010-07-21T17:09:42+00:00

    hello im getting the same code 80070641 when i try to update my windows vista 32 bit,  I have restarted the comp several time and still the same results.  Now i tried to preform the steps to reset msi but my comp say the file doesnt exisit.  so now im lost and dont know what to do.  I never had a problem b4 with windows updater.  thanks for the help it seems like a lot of ppl are have the same prob. so i wonder if it should be fixed and sent to every1.

    Was this answer helpful?

    0 comments No comments