Windows 7 Windows Media Player 12 won't update the library when I add an item to the library - please help!

Anonymous
2009-11-15T23:15:35+00:00

Windows 7 Windows Media Player 12 won't update the library when I add an item to the library, additionally when I delete a file from it's containing folder the media player doesn't remove it from the library. Can you help please?

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-11-19T22:11:27+00:00

If all these steps suggested above doesnt work close WMP12 stop all running services and try to open : "C:\Users"Your Username" \AppData\Local\Microsoft\Media Player" and delete all the contained files (maybe copy them to another folder for a backup).

Afterwards open WMP 12 press F3 and the library index works how it is supposed to!

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2009-11-20T18:32:57+00:00

Hello,

For the issue, you may also view the following link for additional information:

You cannot view, add, or delete items in the library in Windows Media Player 11

The steps are also applicable for Windows Media Player 12.

Thank you,


Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

6 people found this answer helpful.
0 comments No comments

80 additional answers

Sort by: Newest
  1. Anonymous
    2013-07-10T14:53:22+00:00

    This may be the same as some of the otehr suggestions. I had similar problems and found this on this forum and all my problems went away - good luck

    Try this -

    This problem also occurs because the Windows Media Player library database has become corrupted.

    To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:

       1. Exit Windows Media Player.

       2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

       3. Select all the files in the folder, and then click Delete on the File menu.

           Note: You do not have to delete the folders that are in this folder.

       4. Restart Windows Media Player.

    Note: Windows Media Player automatically rebuilds the database.

    If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:

       1. Exit Windows Media Player.

       2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.

       3. Select the Media Player folder, and then click Delete on the File menu.

       4. Restart Windows Media Player. 

     

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-07-10T14:52:31+00:00

    This may be the same as some of the otehr suggestions. I had similar problems and found this on this forum and all my problems went away - good luck

    Try this -

    This problem also occurs because the Windows Media Player library database has become corrupted.

    To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:

       1. Exit Windows Media Player.

       2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

       3. Select all the files in the folder, and then click Delete on the File menu.

           Note: You do not have to delete the folders that are in this folder.

       4. Restart Windows Media Player.

    Note: Windows Media Player automatically rebuilds the database.

    If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:

       1. Exit Windows Media Player.

       2. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.

       3. Select the Media Player folder, and then click Delete on the File menu.

       4. Restart Windows Media Player. 

     

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-05-12T07:20:01+00:00

    I know this post is old. But it fixed an issue I had with Windows8. After a while the Media Player stopped adding songs to my playlist. So when I went to the all music tab and selected a song it would only play that one song instead of continuing on to the next one and so on. Deleting the folder in AppData for the media player fixed this issue. And I thank you.

    Was this answer helpful?

    0 comments No comments