Windows 7 Windows Media Player 12 won't update the library when I add an item to the library - please help!

Anonymous
2009-11-15T23:15:35+00:00

Windows 7 Windows Media Player 12 won't update the library when I add an item to the library, additionally when I delete a file from it's containing folder the media player doesn't remove it from the library. Can you help please?

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-11-19T22:11:27+00:00

If all these steps suggested above doesnt work close WMP12 stop all running services and try to open : "C:\Users"Your Username" \AppData\Local\Microsoft\Media Player" and delete all the contained files (maybe copy them to another folder for a backup).

Afterwards open WMP 12 press F3 and the library index works how it is supposed to!

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Anonymous
2009-11-20T18:32:57+00:00

Hello,

For the issue, you may also view the following link for additional information:

You cannot view, add, or delete items in the library in Windows Media Player 11

The steps are also applicable for Windows Media Player 12.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2013-07-23T18:47:53+00:00

    Done but library index is not opening

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  2. Anonymous
    2013-07-15T20:05:29+00:00

    Antony: stopping the WMP Network Sharing Service should allow you to delete the .wmdb file. Go to Start, type services.msc in the Search field, and press Enter. In Services, find the Windows Media Player Network Sharing Service. If its status is Started, double-click the service and click Stop.

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  3. Anonymous
    2013-07-15T08:47:17+00:00

    Follow these steps and check if it works fine.

    1. Close Microsoft Media Player for at least 30 seconds
    2. Click Start and then Run
    3. Type the following into the textbox:

    [list]%userprofile%\Local Settings\Application Data\Microsoft\Media Player

    1. Click OK and a folder showing you your library files will appear
    2. Erase all the files that end with .wmdb

    ... 

    Let us know if you have any issues.

    Thanks and Regards,

    Azam - Microsoft Support.

     

    Hi Azam,

    I managed to do everything up to step 4.

    But the system won't allow me to delete one of the .wmdb files. It says "The action can't be completed because the file is open in Windows Media Player Network Sharing Service". The file is CurrentDatabase_372.wmdb

    I have tried rebooting the system, and not having WMP running, but it still doesn't allow me to delete this file.

    Any ideas?

    Thanks,

    Antony

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