Windows 7 Windows Media Player 12 won't update the library when I add an item to the library - please help!

Anonymous
2009-11-15T23:15:35+00:00

Windows 7 Windows Media Player 12 won't update the library when I add an item to the library, additionally when I delete a file from it's containing folder the media player doesn't remove it from the library. Can you help please?

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-11-19T22:11:27+00:00

If all these steps suggested above doesnt work close WMP12 stop all running services and try to open : "C:\Users"Your Username" \AppData\Local\Microsoft\Media Player" and delete all the contained files (maybe copy them to another folder for a backup).

Afterwards open WMP 12 press F3 and the library index works how it is supposed to!

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Anonymous
2009-11-20T18:32:57+00:00

Hello,

For the issue, you may also view the following link for additional information:

You cannot view, add, or delete items in the library in Windows Media Player 11

The steps are also applicable for Windows Media Player 12.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2009-11-23T00:08:29+00:00

    And, as I learned the hard way - don't forget you have to be logged in with admin privileges to stop the services...

    Otherwise, this worked like a charm.

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  2. Anonymous
    2009-11-17T12:58:05+00:00

    Hi Rio

    That worked great - my deleted files are no longer showing up in the library and the media player updates my library succesfully too.

    Thanks for your help ...really appreciate it!

    Rob

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  3. Anonymous
    2009-11-16T23:13:42+00:00

    I had the same problem. Couldn't even do the SFC scan, some administrator error in cmd. I skipped to the second part of the solution and couldn't past step 3 either. I decided to manually search for any .wmdb files and delete them. This worked!

    1. Click on Windows Start Button
    2. Select Computer from menu bar.
    3. In top, right-hand corner search box type .wmdb
    4. Delete all .wmdb files
    5. Open Media Player
    6. Hit F3 to update

    Hope this works for you too.

    Rio

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