This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Windows 7 Windows Media Player 12 won't update the library when I add an item to the library, additionally when I delete a file from it's containing folder the media player doesn't remove it from the library. Can you help please?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If all these steps suggested above doesnt work close WMP12 stop all running services and try to open : "C:\Users"Your Username" \AppData\Local\Microsoft\Media Player" and delete all the contained files (maybe copy them to another folder for a backup).
Afterwards open WMP 12 press F3 and the library index works how it is supposed to!
Hello,
For the issue, you may also view the following link for additional information:
You cannot view, add, or delete items in the library in Windows Media Player 11
The steps are also applicable for Windows Media Player 12.
Thank you,
Mary
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Jeff: it sounds like your WMP library keeps getting corrupted. Are you sure that WMP and Windows Media Center are closed properly each time? If WMP frequently crashes then that would be a possible cause.
You may also want to check Event Log for WMP-related errors. Open the Start menu, type event in the Search box, and click on Event Viewer in the list of programs. In Event Viewer, go to Windows Logs - Application, and look for Error in that list.
2.5 years later and this problem still happens frequently.
I have a 'shared' folder where I place files I want to stream to my xbox 360. Seems every other week I have to go through stop service, delete \Users?\AppData\Local\Microsoft\Media Player\ folder and wait for the library to rebuild just to get a single new video file to show up and the old ones to go away. Having to rebuild the music and pictures library just to update a single video folder is just silly.
Is this ever going to be properly fixed? How hard is it to monitor when the contents of a folder change and update the 'library' to reflect the changes?
The same thing happens to me. Any idea how to fix it?
