Windows 7 and Bose Companion 5 speaker system losing sound intermittently.

Anonymous
2009-10-28T04:45:42+00:00

I'm using the Windows 7 Ultimate RC, bought the full version, just haven't installed yet.  I also am using Bose Companion 5 speakers.  Asus M3A79-T Deluxe motherboard, and an AMD Phenom II processor.  My problem is this, my speakers work for an amount of time, usually less than a day, then all of a sudden they'll stop working, either in the middle of playing World of Warcraft, watching a video, whatever, all of a sudden they just stop working.  The speakers are still listed as default in the sound settings and are still valid in hardware manager, I can unplug the USB and plug it back in and it shows up as working, etc. but no sound comes out until I reboot the computer.  I am not using a hub and have tried different ports, please help.  I've read around and other people are having issues with the AMD cool 'n quiet function acting up, but mine is off by default in bios, and i've also ran the AMD power monitor, both have no effect, I still lose sound completely and randomly.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-12-02T18:54:08+00:00

None of this works ... the problem still exists.  I thought I had it solved in the power settings ... if you go to advanced there's a spot to turn off USB select suspend settings, it worked for 3 days this time before deciding to just shut off again.  Anything you can do to look into all this would be appreciated.

You are seeing a driver problem, and the only real solution is a better sound driver. You should keep checking for driver updates, if you wish to use the devuice in Win 7.

Rating posts helps other usersMark L. Ferguson MS-MVP

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  1. Anonymous
    2016-06-19T02:43:08+00:00

    Not only does this fix work, for some odd reason my speaker icon no longer has the red diagonal through it. Thank you Todd.

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  2. Anonymous
    2016-01-13T10:28:00+00:00

    again, Microsoft is blaming someone else for their software short comings.  If it was truly the driver, it wouldn't work at all in the first place

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