The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2016-01-18T04:07:57+00:00

    I'm getting this too, but I get it after I put the logon password in.   First it takes hours to get to the logon screen.  The laptop stays on a black screen w/ only a working cursor for hours.    Then when the logon screen shows up I type the password adn I get either this message or  "The RPC server is unavailable".      It's a friend's computer I'm working on, she shares it w/ her bf, my guess it's loaded w/  porn.    that's the ONLY reason I fix computers when there's a male that has access to it.... smh.

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  2. Anonymous
    2016-01-12T21:03:45+00:00

    I had a very similar issue occur when I upgraded to 2016 MS Office 365.

    My tiles/icons would not show up but I did not get the error: "remote procedure call failed"

    It took 2 highly skilled Microsoft Tier 2 technical support engineers 4 hours to fix all the foul ups Microsoft caused on my machine.

    They blamed it on a corrupted file.

    So, you may be facing a clean install of Windows 8.

    For what it is worth, I think Windows 10 is FINALLY ready for prime time.  Perhaps it would be worth upgrading.  Plus, Microsoft announced yesterday that security updates will no longer be provided after...........January 24 I believe.

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  3. Anonymous
    2016-01-12T07:38:41+00:00

    Hello 

    Here my system not showing any of the windows apps like photos,mail and camera etc and if i use to open any photo it's showing "remote procedure call failed". And i am unable to find other app tiles in start menu except desktop,paint,wordpad and other installed apps.Even i have tried the following procedure

     After that i am also unable to open persnalization page. While no any virus and malwares are here in my system. I have already installed latest quick heal total security.

    PS. Help me to overcome these problems. It's windows 8

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  4. Anonymous
    2015-11-19T08:31:03+00:00

    No problem. I personally find Win8 the most stable and perfect version ever. Even the design doesn't bother me anymore.

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