One Month Battery Life MS Wireless Mobile Mouse 4000

Anonymous

I purchased this mouse a few months ago, and use it daily. I'm very happy with the performance, but not with the battery life.

I am forced to replace the battery every month, almost to the day.

The mouse is used primarily with my desktop system, both in my web development work, and general usage. I estimate my active use at 8 hours daily, but my systems are powered on all the time.

I have used new name brand alkaline batteries (Energizer, Duracell) and the last 2 months, Energizer Lithium batteries, with no difference.

It's impractical for me to turn the mouse on and off throughout the day.

The packaging claims up to 10 months of battery life - obviously I'm not getting anywhere near that.

I have the latest intellipoint drivers and otherwise my Win 7/64 system is up to date.

Do you have any ideas why I'm having this issue, and what I might be able to do about it?

Thanks in advance - as I said, I love the mouse, but the battery costs are eating me alive!

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Anonymous

Have you tried contacting MS support about getting it exchanged/replaced? How about the place you bought it? I've had a few wireless mice, and their batteries have all lasted longer than a month, but only one has lasted as long as 10 months. I have a MS Natural Wireless Laser 6000 that they last 6 months, almost to the day. But the batteries in my Logitech V470 Bluetooth Notebook mouse last about 4 months, and it's turned off more than on.

I think you have a defective mouse, but I'm sure neither your merchant nor Microsoft would take my word for it :-)

SC Tom

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54 additional answers

Anonymous

2013-02-23T09:20:47+00:00

I totally agree to this statement: I got my Mobile Mouse 4000 exchanged by MS and the very same problem continues with the new model.

Every 2-3 weeks i have to exchange batteries, getting worse as well on my end.

I also turn off the mouse when I leave my working place.

Very poor that MS does not come up with a solution for this. For sure I will never buy MS hardware again... :-(
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Anonymous

2013-10-29T11:11:51+00:00

We are in Italy and we have two of these MS Mobile 4000s. My son's mouse battery life is a few months at minimum, without ever switching the mouse off. My wife's mouse battery life is a few days at most, even switching it off every day. Same mouse, same operating system, different computers.

I have looked at the settings for each of them (even in system bios) and can't see any difference. Maybe the difference, if there is one, is in the registry settings but I haven't had time to look. Otherwise there are a lot of faulty MS mice on sale around the world.

Poorly done, Microsoft.
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Anonymous

2012-10-01T23:01:38+00:00

I have that mouse and it only gets worse with time. I have to change my batteries about once a week now. It used to last about a month, it never lasted anywhere close to 10 months. Sorry I have no solution.
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Anonymous

2010-09-20T16:11:21+00:00

On Mon, 20 Sep 2010 15:31:57 +0000, dave zawislak wrote:

I've had to replace the battery twice in less than 3 months. I don't turn off my mouse.

I've had similar experiences with wireless mice. I've given up using

wireless mice. It's a nuisance to have to keep replacing the battery,

as well as an expense.

And most important, I see little or no benefit to its being wireless

(although I know many people disagree with me).

Ken Blake (MS MVP)
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