How can I clean the rubber sides of my mouse?

Anonymous
2009-07-15T22:46:08+00:00

I have the MS Wireless IntelliMouse Explorer 2.0.  I've had it for approximately 2 years.  The rubberized sides have become sticky/tacky.  What can I use to clean them?  The mouse works just fine; it's the texture of the grips that is yucky.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-07-16T04:56:35+00:00

Kirstin McDonald,

Thank you for visiting the Microsoft Answers community forum.

On the hard plastic parts you can use any kind of mild household cleanser on a soft cloth, never spray anything directly on any electronics.  You can get special cleaners at the computer / electronics stores, but basically they are much different from your common all purpose cleanser.  Never use anything harsh that will break down the plastic.  For the soft rubber like surfaces you have to be more careful to use something very gentle like a mild liquid hand soap, just a tiny dab on a web cloth.  Or try those pre-moistened hand wipes.  If it is gentle enough to wipe your hands with, then it should be safe for the mouse.  If the rubber has started breaking down and getting sticky, don't try to clean it, it is time to get a new mouse.

Hope this helps.

Thanks,


Gloria

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2010-08-26T17:52:55+00:00

    Just put some rubbing alchol on an old cloth rag and use that rub it off.  The alchol seems to disolve the coating and it comes off easily. 

    I've had to do that with all of my aging microsoft mice.  They continue to work fine and I prefer the plactic surface much better than the original rubber one.

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  2. Anonymous
    2010-11-03T19:42:46+00:00

    Too mechanical and tiresome. The rubbing alcohol is definitely the answer to getting rid of the disintegrating rubber. They never should have designed the mouse with that stuff in the first place.

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  3. Anonymous
    2010-11-03T19:40:30+00:00

    Throwing the mouse away because the rubber sides have started to disintegrate is foolish. Try the rubbing alcohol gambit. It works fine and the mouse is saved for another 10 years!!

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  4. Anonymous
    2013-12-09T20:21:47+00:00

    Kirstin McDonald,

    Thank you for visiting the Microsoft Answers community forum.

    On the hard plastic parts you can use any kind of mild household cleanser on a soft cloth, never spray anything directly on any electronics.  You can get special cleaners at the computer / electronics stores, but basically they are much different from your common all purpose cleanser.  Never use anything harsh that will break down the plastic.  For the soft rubber like surfaces you have to be more careful to use something very gentle like a mild liquid hand soap, just a tiny dab on a web cloth.  Or try those pre-moistened hand wipes.  If it is gentle enough to wipe your hands with, then it should be safe for the mouse.  If the rubber has started breaking down and getting sticky, don't try to clean it, it is time to get a new mouse.

    Hope this helps.

    Thanks,


    Gloria

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    Terrible advice for the actual problem i.e. the decomposition of the surface of the mouse. Would you replace a computer because the paint has worn off? This happens with EVERY MS MOUSE that has this inferior "rubberized" surface. Unfortunately, MS decided to do this on the most used areas of the mouse - making it less ergonomic and much more "eww" when you grab the mouse as it is intended.

    Better answers are either:

    • remove this inferior coating material with a strong solvent, like Goop-off or you can sand off the coating with sandpaper as shown on the youtube video.
    • clean the surface then apply a clear lacquer or varnish. If you disassemble the mouse and/or mask it properly, you can use a "fixative" often sold in art supply stores. Fixatives are clear acrylic coatings often in spray can versions that are used to protect the surface of charcoal or pencil drawings. It is usually NOT made for constant contact - so a poor choice for a long term solution. A varnish or clear coat enamel would work much better.

    Microsoft should stop using this inferior coating - it degrades when used or not over time, and thus the shelf life of these products suffers.

    Do NOT accept the "get a new mouse" solution. Or, at least make sure it is of a higher quality and built to last during actual use, not just the 90 day warranty period.

    OF COURSE, the manufacturer should fix the faulty product, pull it from the shelves and either offer a refund or a discount on purchasing a replacement.

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