windows 7 backup error "shadow copy could not be created"

Anonymous
2009-10-29T00:57:14+00:00

I am trying to backup my PC to a USB external mass storage drive using Windows 7 backup feature.

I am getting the following error:

"A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. The specified object was not found. Error code: 0x81000019

appreciate any help on this issue

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Anonymous
2009-11-13T17:59:08+00:00

I was able to get windows 7 backup to finally work by doing the following:

The error message which I was receiving after windows 7 backup failed was:

A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. The specified object was not found. Error code: 0x81000019

My hard drive has a C and D partition. I am not sure if it was step 1, 2 or 3 below or a combination of all 3 steps that fixed my problem. I would start with step 1 then try to run backup. If that does not work procede to step 2 and try running backup again. If that still does not work go to step 3.  I excecuted all 3 steps prior to attemting my backup so I am not sure which one of the steps actually fixed the problem or if it was a combination of all 3 steps. All these steps together is now allowing me to backup via the windows 7 backup feature. Hopefully the solution will hold up long term.

Step 1:

I ran diskclean on the C and D drive partitions

Step 2:

Right click on computer

Properties

System Protection

Highlight D drive

Click Configure

Click delete all restore points

Step 3:

Right click on computer

Properties

System Protection

Highlight C drive

Click Configure

Click delete all restore points

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  1. Anonymous
    2012-09-14T08:35:47+00:00

    Hi,

    I had a similar error and managed to solve it. My circumstances might be different and you should not try these steps unless you are confident you know what you are doing.

    OK firstly, the error message I got was

    "A Volume Shadow Copy Service operation failed. Please check "VSS" and "SPP" application event logs for more information. (0x807800A1).

    Additional Information:

    The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur. (0x800423F4) "

    End of error message.

    My computer details:

    Asus N53SV notebook with a hidden recovery partition listed as Active Partition, followed by a system C: Drive and D: drive for my data. Drive was a SSD.

    Windows 7 Home Premium 64-bit

    Back up was to a USB 3.0 external SATA hard drive.

    The Solution:

    1. *IMPORTANT Use Windows Backup and Restore to make a bootable SYSTEM REPAIR DISC
    2. Click on Start Button, search for Computer Management > Storage > Disk Management
    3. Right Click System Partition C: and make it Active Partition
    4. Reboot computer using SYSTEM REPAIR DISC (may need BIOS setup to allow boot from CD)
    5. Follow instructions to auto-repair system
    6. Boot Normally and run Windows Backup and Restore to create a backup successfully.

    Like I said, you situation might be different, and you should not proceed unless you know what you are doing.

    I believe, becasuse the C: partition is now the Active Partition, I may no longer be able to access the hidden recovery partition at boot time by pressing F9 (I think it is F9) but instead I have to use the installation DVDs I created when I first got the laptop using ASUS AI Recovery software if I ever want to do a fresh install. I could boot into the DOS and use diskpart to fix that (make the hidden partition the Active Partition again, but have not tried it yet.

    Hope this helps.

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  3. Anonymous
    2011-11-29T19:56:19+00:00

    ->Chech for the volume shadow service.

    ->Check for the configurration of Drives in System Protection.

      Go to system properties -> Advance System Settings -> System Protection -> Configure

      Check the disk space usage.

      Delete the previous restore points.

    ->Check for the type of file system where backup is done.

      It should be NTFS

    ->Check for System Reserved:-

      Check in disk management about the free space for System Reserved Partition. It should have minimum 40 mb free.

      You can try shrinking the other volume and extend the free space into System Reserver Partition

      If no drive letter is assigned, then you can assign the drive letter.

    ->Delete the journal file on the OEM Recovery drive:-

      fsutil usn deletejournal /N /D D:  (**D: is the Recovery Drive D)

      If no drive letter is assigned, then you can assign the drive letter using Disk Management

    ->Language Pack installed:-

      Try uninstalling the language pack.

    ->Try running the command in cmd with admin:-

      vssadmin resize shadowstorage

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  4. Anonymous
    2011-06-09T23:28:39+00:00

    My Problem was...

    [A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. The specified object was not found. Error code: 0x81000019].

    I solved my problem in Windows 7 64bit.

    I had Ubuntu installed as a boot loader and I think it commandeered some of the 100MB System disk for itself. After reading posts else where increasing the size of the system partition fixes backup (max. 500MB).

    Using Ububtu v10.04, I used Gpart and shrunk my Windows 7 boot drive (80GB) partition by 400MB and expanded the System disk partition (System disk is now 500MB).

    Used the Windows 7 System repair disk I had made earlier (or you can use the Win7 Install disk unless it's not provided by some OEM installs), because I couldn't boot into Windows 7 using the Ubuntu loader. I was able to recover my boot options back to Windows 7 boot loader.

    Ran Windows 7 BACKUP with no hitch.

    I then used the free EasyBCD2.0.2 within Windows 7 and adjusted my recovered boot option names.

    NOTES

    Using the Windows 7 repair boot disk took 3xReboots and running repair each time to eventually repair the BCD.

    System Repair disk notes...

    http://windows.microsoft.com/en-AU/windows7/Create-a-system-repair-disc

    System Repair disk OPTIONS notes...

    http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

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